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Jason Smith Email & Phone Number

Process Improvement Specialist, Business Analyst/Architect at Administrative Office of the Courts, Arkansas
Location: Little Rock, Arkansas, United States 8 work roles 3 schools
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Role
Process Improvement Specialist, Business Analyst/Architect
Location
Little Rock, Arkansas, United States
Company size

Who is Jason Smith? Overview

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Jason Smith is listed as Process Improvement Specialist, Business Analyst/Architect at Administrative Office of the Courts, Arkansas, a company with 58 employees, based in Little Rock, Arkansas, United States. AeroLeads shows a matched LinkedIn profile for Jason Smith.

Jason Smith previously worked as Functional Architect at Administrative Office Of The Courts, Arkansas and Soccer Referee at Self-Employed. Jason Smith holds Hs, Hs from Apple Valley High School.

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Administrative Office of the Courts, Arkansas

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Profile bio

About Jason Smith

US Navy Veteran analyzing and enhancing organizational processes to improve efficiency, effectiveness, and overall performance. Develop and implement strategies for continuous process improvement. Collaborate with cross-functional teams to streamline workflows and enhance productivity. Define and track key performance indicators (KPIs) to measure the success of process improvement initiatives.

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Administrative Office of the Courts, Arkansas
Administrative Office Of The Courts, Arkansas
Process Improvement Specialist, Business Analyst/Architect
Employees
58
AeroLeads page
8 roles

Jason Smith work experience

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Soccer Referee

Current
Self-Employed
Oct 2023 - Present

Process Improvement Specialist

  • Create business process workflow, and conduct information gathering meetings.
  • Identify gaps and provide solutions.
  • Collaborate with stakeholders and SMEs to create project charters and problem statements.
  • Lead process improvements projects that provide weekly status reports, ROI, RACI, FMEA, and RCA.
  • Ran a project to create a process that resulted in a 98.4% decrease in aged customer service tickets.
  • Discovered gaps in process that could result in fines and breaches of SLAs with Federal Agencies.
Oct 2021 - Dec 2023

Business Analyst Ii

  • Project lead for Health Net merger and integration of ACA on-exchange and off-exchange members (180,000).
  • Facilitated meetings and maintained communication channels between multiple offices and locations.
  • Monitored project tasks and ensured their timely completion.
  • Collaborated with compliance division to make sure all changes meet California and Federal regulations.
  • Researched relevant policies, laws, and compliance issues.
  • Participated in Centers for Medicare & Medicaid Services (CMS) conference calls.
Nov 2016 - Oct 2021

Business Analyst

Little Rock

  • Supervised five employees, analyzed changes in legislation and the effects on courts and ensured that case management system complied with all state and federal regulations.
  • Created and maintained relationships with court staff at all levels of the Arkansas judicial system.
  • Recommended business practices and documents for statewide use.
  • Collaborated with other state agencies to create process for court staff to follow.
  • Trained court staff in the use of case management system and created training materials for court staff.
  • Tested new project and task management software and train employees in its use.
Sep 2010 - Nov 2016

Functional Specialist

Administrative Office Of The Courts

Little Rock, Arkansas, United States

  • Document court business processes and develop gap analysis.
  • Developed reports and documents for use by the courts through the Contexte case management system.
  • Researched and documented legislative changes to criminal violations.
  • Analyzed and assisted in quality assurance testing and development of new reports.
  • Provided support to court staff in the implementation of Contexte.
  • Created and maintained listings of all custom reports and documents for Contexte.
Sep 2010 - Oct 2011

Loaa

Little Rock, Arkansas Area

  • Register SNAP applications. Customer service, both in person and on the phone. JLA- fix or assist in any computer or technological problems throughout the entire building.
  • Maintained payroll (AASIS) and supplies.
  • Trained new employees.
  • Entrusted with opening the building each day.
  • Improved ways of maintaining logs and other computer files.
Jul 2009 - Sep 2010

It Manager

R Trux

Little Rock, Arkansas Area

  • Instruct others on how to maintain computer operating systems.
  • Reviewed and advised on contracts.
  • Assisted in payroll and loaded manifests.
  • Set up and maintained a computer and internet network.
  • Advised and instructed others on how to use computers and associated programs for trucking industry.
Nov 2006 - Feb 2009
Team & coworkers

Colleagues at Administrative Office of the Courts, Arkansas

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3 education records

Jason Smith education

Hs, Hs

Apple Valley High School
FAQ

Frequently asked questions about Jason Smith

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What company does Jason Smith work for?

Jason Smith works for Administrative Office of the Courts, Arkansas.

What is Jason Smith's role at Administrative Office of the Courts, Arkansas?

Jason Smith is listed as Process Improvement Specialist, Business Analyst/Architect at Administrative Office of the Courts, Arkansas.

Where is Jason Smith based?

Jason Smith is based in Little Rock, Arkansas, United States while working with Administrative Office of the Courts, Arkansas.

What companies has Jason Smith worked for?

Jason Smith has worked for Administrative Office Of The Courts, Arkansas, Self-Employed, Centene Corporation, Administrative Office Of The Courts, and State Of Arkansas.

Who are Jason Smith's colleagues at Administrative Office of the Courts, Arkansas?

Jason Smith's colleagues at Administrative Office of the Courts, Arkansas include Janet Bledsoe, Brian Welch, Tiffany Edge, Brooke Fiddler Steen, and Sarah Ashley Mayfield.

How can I contact Jason Smith?

You can use AeroLeads to view verified contact signals for Jason Smith at Administrative Office of the Courts, Arkansas, including work email, phone, and LinkedIn data when available.

What schools did Jason Smith attend?

Jason Smith holds Hs, Hs from Apple Valley High School.

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