Jason Pollard Email and Phone Number

Every day, i assist customers in troubleshooting complex products and navigating business guidelines, rules, and help in offering the best possible solution.In previous roles I have worked with internal and external partners to reduce interactions to the simplest form possible. Efficiency being key to give agents the opportunity to provide the best possible customer service in the shortest amount of time, and that is where I come in. I have provided feedback to streamline tools, created processes, and helped to train and implement new processes immediately.Our business continues to evolve sometimes even without notice, and I am here to help navigate these changes.