•Supervise 25-30 women and children to ensure safety and well-being of all shelter residents.•Provide crisis intervention and support clients daily as clinically indicated.•Work in conjunction with counselors and shelter support staff to maintain normal shelter operations.•Help residents develop treatment plans to secure affordable housing and sustainable employment.

• Routed 75-150 work orders daily to one of 12-15 technicians.• Supervised completion of all work orders to ensure accuracy.• Ensured technicians followed company procedures to be certain contractual obligations were met.• Oversaw all commission reports and payouts.

• Prepared food, maintained clean work environment, coordinated private parties & banquets.

• Provided computer assistance in helping customers find auto parts and directions for their vehicles.• Ensured store was well maintained, organized, and facilitated store inventory. • Utilized POS system to effectuate transactions and process cash and credit card payments.

• Constructed buildings throughout New England; ordered required supplies for construction projects.

• Diagnosed cable and data problems throughout system and fixed issues accordingly.• Installed cable, internet, and digital phone service for residential and commercial accounts.

• Assisted customers with their questions regarding their accounts or cable service.• Helped new customers decide which cable package best fit their needs.• Provided exceptional customer service by developing rapport with customer.

• Made arrangements for limousine, hotel, car rental, and catering service for pilots and passengers.• Answered all incoming calls and provided assistance to callers.• Prepared financial statements for fuel orders, aircraft maintenance & cleaning, and catering.