Jason Questor Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Gemba Group Solutions is proudly Canadian owned and operated, with decades of leadership in health & safety, learning & development, leadership development, project management, business analysis, and culture assessment/optimization. We provide instructor led and online training, client course development, and high touch, personalized consulting services across all industries and sectors.Gemba is the Japanese term for the "actual place" where value is created. For a business leader it will be the interactions among their people and clients, and where products and services are produced and delivered. For an Operations Manager in a manufacturing facility, the Gemba could be the equipment, processes, and people on the shop floor. ​In order to address challenges, or implement targeted process or continuous improvement, leaders, decision makers, analysts, planners and implementers need to experience and understand the Gemba. You cannot solve a health and safety issue, a product quality challenge, or a leadership failure that results in demotivated workers, simply by talking about things in a meeting room far away and not including those directly involved in the situation.Ultimately, the Gemba is your people. They are the means by which your organization creates value. This goes way beyond what your people bring to the table by way of competencies. It is in everything they do, every professional interaction with colleagues, clients and customers, every single day. It is taking ownership for health, safety and wellness, along with excellence and pride in accomplishment. It is your brand promise, and is enabled (or impeded) by your culture. Investing in your people, keeping their technical and professional skills up to date and best in class, while providing them with an organizational culture that fosters inclusion, high performance, collaboration and respect, is the key to sustainable growth and success.​https://www.gemba-group.com/

Toronto, Canada

Program leadership, development and delivery of instructor led and online curricula for global clients, including:• RBC Royal Bank of Canada – development and delivery of multiple leadership and management programs. Turnkey development and delivery of core business analysis program, aligned with new RBC end to end requirements process• Deloitte – custom program development and delivery in project management and business analysis, delivered to IT analyst group and business directors and managers• Hatch and Wardrop Engineering – project management, development and delivery of global New Manager and Leadership Development programs• Shoppers Drug Mart – project management, development and delivery of multiple leadership and management development programs both for corporate and store based leadership teams• Canadian Manufacturers and Exporters – project management, development and re-launch delivery of 10 course Lead to Succeed Program – instructor led and e-learning program delivery versions• Town Shoes – complete curriculum development for online corporate university.• Softchoice – consulting, branding and development of instructor-led and online courseware for comprehensive Sales Onboarding program, representing over 600 pages of content.Provide business transformation consulting with client management and staff personnel to align organizational culture with strategy, codify business rules, identify opportunities and improve business practices. As a management coach and mentor, work to leverage the interpersonal effectiveness, professional and technical skills of organizational leaders to create inspired teams and market leading client products and services.

Management Consulting / Learning and Development Consulting• Management consulting and consultative training services under contract with leading global training providers. Core program development and lead instructor delivery in their business analysis programs. In particular, sought for engagements involving new business acquisition, account expansion and client recovery. • July 2001 – February 2003 – Hydro One, Toronto: team leadership during the investigation, sourcing and implementation of 2 multimillion dollar enterprise application projects supporting over a billion dollars in annual revenue streams. Led the development of standards, policies, templates and toolkits for Hydro One’s newly established Project Management Office. Reported to the Chief Information Officer.

Web Technology and Client Site DevelopmentAs a Senior Consultant and Project Manager led successful knowledge management and internet development projects for a major Canadian securities firm, Lotus Corporation and Procter & Gamble. Relationship management with these last two firms resulted in increased and repeated development agreements, including the development of multiple technology showcase websites, and a worldwide marketing intranet site. Within 6 months of joining the firm, was asked to create and assume the role of Manager, Technology Consulting Group. Reported to the President.

Canada’s Largest Private Corporate and Career Training Organization at the timeDirector, Learning Systems Technologies (May 1995 – May 1999)Manager, Program Development – The Institute for Computer Studies (August 1993 – May 1995)• led a team of project managers, instructional designers, curriculum development and support specialists, software developers, web development specialists and network support professionals. Led in the development and implementation of the first national IT curriculum spanning 30 campuses of the CDI College of Business and Technology and 5 campuses of The Institute for Computer Studies• liaison with business, government and external certification organizations for the ongoing accreditation of IT diploma and certificate education programs• Reported to the President, CDI College of Business and Technology.

Manager Marketing Support / Marketing Communications (June 1992 – August 1993)Senior Product Trainer (March 1991 – June 1992)

Bull HN Information Systems / Honeywell Information Systems – The Institute for Computer Studies Academic Advisor and Senior Education Specialist (January 1986 – May 1990)Education Specialist (March 1984 – January 1986)Management Information Systems Division: Production Operations and Scheduling (March 1982 – March 1984)