Jason Rae Ritchie

Jason Rae Ritchie Email and Phone Number

District Manager at HP @ HP
palo alto, california, united states
Jason Rae Ritchie's Location
Rock Hill, South Carolina, United States, United States
Jason Rae Ritchie's Contact Details

Jason Rae Ritchie work email

Jason Rae Ritchie personal email

n/a

Jason Rae Ritchie phone numbers

About Jason Rae Ritchie

I graduated from Georgia Southern University with a BS Degree in Civil Engineering. I am a proud alumni of the Delta Chi Fraternity. I am a team player, am not afraid to be a leader, quick learner, hard worker and a gentleman. "Anything is possible if you put your mind to it" - Albert Einstein.

Jason Rae Ritchie's Current Company Details
HP

Hp

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District Manager at HP
palo alto, california, united states
Website:
hp.com
Employees:
91179
Jason Rae Ritchie Work Experience Details
  • Hp
    District Manager
    Hp Aug 2021 - Present
    Charlotte, North Carolina, United States
    - Overseeing two high priority contracts with HP - Wells Fargo and Bank of America- Managing logistics to ensure we have all the parts we need on hand- Managing large projects to ensure we have everything we need and that we finish before the deadline- Encourage growth and new opportunities within the Banking environment- Create new processes and procedures to drive productivity and customer satisfaction- Work with project managers to drive solutions- Test new projects/pilot programs to redefine and improve processes before the projects are released across the US.o Manages a team of over 20 technicians for Field Technical Supporto Drives customer resolution and satisfactiono Oversees the metrics of technicians to help drive improvements o Work closely with account managers to ensure customer satisfaction and improve the overall accounto Manage my staff through recruiting, training, motivating, discipline, performance reviews, coaching and counselingo Determine training needs for my team in order to increase their skill base, technical proficiency and effectiveness
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  • Hp
    District Manager
    Hp Apr 2019 - Aug 2021
    Virginia
    o Manages a team of over 20 technicians for Field Technical Supporto Drives customer resolution and satisfactiono Oversees the metrics of technicians to help drive improvements o Work closely with account managers to ensure customer satisfaction and improve the overall accounto Manage my staff through recruiting, training, motivating, discipline, performance reviews, coaching and counselingo Determine training needs for my team in order to increase their skill base, technical proficiency and effectiveness
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  • Hp
    Technical Solutions Consultant
    Hp May 2018 - Apr 2019
    Alpharetta, Georgia
    o Assisted break/fix technicians in the resolution of break/fix tickets along with IMAC ticketso Assisted with case escalations and high priority callso Aided a fellow agent on my team to create an easy to use closure template app that technicians can use for ticket closureso Provided technicians with proper documentation to be able to complete a certain tasko Able to navigate through manuals for part numbers and specific error codes to supply to our break/fix technicianso Supplied technician’s advice/policy information that would help them in the future
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  • Hp
    Field Technician
    Hp Aug 2015 - May 2018
    Charlotte, North Carolina
    o Laptops/Desktops/Printer troubleshooting and repairso Replace parts on Laptops/desktops/printers/servers/veriphoneso Trained 5 plus new hires on Bank of America/Wells Fargo contractso Software/Hardware troubleshooting and replacemento Covered for techs in MD, DC, VA, NC
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Jason Rae Ritchie Skills

Microsoft Office Microsoft Word Microsoft Excel Powerpoint Matlab Autocad Facebook Civil Engineering Cad Critical Thinking Teamwork Telephone Skills Data Entry Time Management Research Computer Repair Computer Hardware Troubleshooting Computer Hardware Installation Dell Computers Hp Products Lenovo Certified

Jason Rae Ritchie Education Details

Frequently Asked Questions about Jason Rae Ritchie

What company does Jason Rae Ritchie work for?

Jason Rae Ritchie works for Hp

What is Jason Rae Ritchie's role at the current company?

Jason Rae Ritchie's current role is District Manager at HP.

What is Jason Rae Ritchie's email address?

Jason Rae Ritchie's email address is jason.ritchie@hp.com

What is Jason Rae Ritchie's direct phone number?

Jason Rae Ritchie's direct phone number is +177031*****

What schools did Jason Rae Ritchie attend?

Jason Rae Ritchie attended Georgia Southern University.

What skills is Jason Rae Ritchie known for?

Jason Rae Ritchie has skills like Microsoft Office, Microsoft Word, Microsoft Excel, Powerpoint, Matlab, Autocad, Facebook, Civil Engineering, Cad, Critical Thinking, Teamwork, Telephone Skills.

Who are Jason Rae Ritchie's colleagues?

Jason Rae Ritchie's colleagues are Jeremy Rodriquez, Hareram Sharma Hareram Sharma, Bhavya Singh, Eduard Cosma, Huan Li, Domanic Marshall, Anna Butcher.

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