Jason Riebe Email and Phone Number

• Joined HP in 2012 and initially worked as Wintel Server Support Engineeron the Origin Energy Account. Worked primarily in the BAU space andassisted with various projects with close involvement with any ActiveDirectory work. I was tasked with travelling to Philippines and composingprocedural and Infrastructure design documentation and handing overWintel BAU support to “bestshore” team.• Joined the HP Boral account team to remediate some issues in ActiveDirectory and Servers and to assist in some long overdue Active Directoryhousekeeping.• Transitioned to the Bank of Queensland account to assist with bringingnonbank infrastructure under HP support.• Transitioned to the Commonwealth Bank of Australia account into ActiveDirectory Specialist Support team role assisting with management ofDomain Controllers, Group Policies, Reporting and other AD relatedactivities. As an Enterprise Admin for CBA I supported BAU activities andProject work related to Active Directory on all CBA domains.• Transitioned to the Department of Agriculture and Water Resourcesaccount in a Wintel Support Engineer role with Active Directory SMEresponsibility. Supporting all Windows Servers across multiple domains aswell as VMWare Infrastructure. Primary Responsibility is Operationaldealing with Problem and Incidents as required but I spend significant timeworking on Projects that require Active Directory expertise.• Key technologies that I have installed and maintained for HP/HPE/DXCcustomers’ include:Jason RiebePage 2Microsoft Windows 2003 R2, 2008, 2008 R2, 2012, 2012 R2, 2016and 2019 Server.Microsoft Exchange 2007, 2010, 2013.Microsoft Windows 7, 8 and 10.Symantec Endpoint Protection 12 and 14.VMWare vSphere 5.1 thru 6.5Servers Implemented/Supported HPE and HitachiManagement of MACTEL and Microsoft Azure Cloud Solutions

• Business analysis and IT Infrastructure Solution design. All aspects from initial audit/review, discuss business requirements and directions with customer, scope hardware/software solution. This technology is designed to suit the current business requirements with the necessary reliability and capability to scale based on the businesses vision and my experience. In most cases I have implemented the solution and provided documentation and training as required.• Technology evaluation, testing and documentation including research, trial, pilot implementation, deployment, training and ongoing support of these products.• IT Management Support for a large accounting firm 1 day per week. This role is defined as being responsible for the planning, administration and review the acquisition, development, maintenance and use of computer and telecommunication systems within the business• Third level support when technical problems are escalated often taking the opportunity to mentor other team members to achieve both a solution and to assist in the development of our team’s overall capability• Key technologies that I install and maintain for C&PA/Synergy and our customers include: Microsoft Windows 2003, 2008 and R2 Server. Microsoft Small Business Server 2003, 2008 and 2011 Standard and Premium. Microsoft SQL 2005, 2008 and R2 Microsoft ISA Server 2003 and 2006. Microsoft Exchange 2003, 2007 and 2010. Microsoft Windows XP, Vista and 7. Enterprise Trend Micro Antivirus, Firewall and Spam solutions. Symantec Backup Exec 12.x and 2010 Storagecraft Shadowprotect 4.x and Imagemanager VMWare ESXi and vSphere Handheld Technologies – Blackberry, MS Mobile, Nokia, Apple. Servers Implemented/Supported HP and Dell Storage Implemented/Supported Dell MD3200 SAS SANs

• Implement, upgrade and maintain C&PA/Synergy’s I.T. Infrastructure. Investigate, evaluate and implement new technologies to improve both C&PA/Synergy’s internal systems and processes.• Troubleshoot customer server, network, application, security and desktop problems and resolve in a timely and professional manner.• Auditing of all aspects of our customer’s technology and provide strategic advice and solutions within the customer’s budget to ensure that they have stable and reliable systems and are also provided with a technology roadmap with options to scale and improve their network infrastructure as their businesses grow and encounter more complex technological challenges.• Design hardware and software solutions and improve network infrastructure for C&PA/Synergy customers to ensure that their Information Technology is a business enabler not a barrier. • Key technologies that I install and maintain for C&PA/Synergy and our customers include: Microsoft Windows 2003 and 2008 Server. Microsoft Small Business Server 2003 and 2008 Standard and Premium. Microsoft SQL 2000, 2005 and 2008. Microsoft ISA Server 2003 and 2006. Microsoft Exchange 2003, 2007 and 2010. Microsoft Windows XP, Vista and 7. Enterprise Trend Micro Antivirus, Firewall and Spam solutions. Symantec Backup Exec 10.x, 11.x, 12.x and 2010 Symantec Backup Exec System Recovery 8.x and 2010 Storagecraft Shadowprotect 4.x VMWare ESXi and Vsphere. Handheld Technologies – Blackberry, MS Mobile, Nokia, Apple. Servers Implemented/Supported HP and IBM Storage Implemented/Supported HP EVA/MSA and EMC Clariion

• Third level support for Customer Service Technology department responsible for Attorney General Department technology due to exemption from the outsourced EDS contract. Our Technical Support Team were tasked to give internal first and second level support personnel with support and provide methodologies to improve their effectiveness in servicing the business.• Installation and Support of Novell Netware 6.0 used within AGD for file and print services which I subsequently upgraded to OES (6.5 SP5).• Migration of 200 queue based printers to iprint thus removing network dependency on the IPX protocol and providing easy access to printers by using floorplans indicating printer locations accessible from the AGD Intranet webpage. • Installation and Support of Microsoft Windows 2000, 2003 and SQL 2000 Servers.

• Lead a team of internal and outsourced support personnel providing them with third level support and methodologies to improve their effectiveness in servicing the business.• Work within Application Development project teams across a multitude of major business projects and initiatives to deliver scalable and sustainable solutions.• Support of high profile joint venture partners in Australia and Indonesia including the Cross City Tunnel Motorway Joint Venture, Bhegis (M5 Joint venture between Baulderstone Hornibrook and Egis Projects Asia), PT B+B (Indonesia) and CRI.• Investigate and evaluate both hardware and software solutions and provide strategic recommendations to enhance our Standard Operating Environment. • Installation and support of Citrix Metaframe 1.8 and XP Feature Release 3.• Installation and Support of Novell Netware 3.x, 4.x, 5.x, 6.x and OES.• Installation and Support of Lotus Notes 3.x, 4.x, 5.x, 6.x including integration with handheld/mobile phones using Blackberry and Commontime’s mNotes. • Installation and Support of Microsoft Windows 2000, XP and 2003 Server.• Work as technical lead with technology experts including Commander, Telstra Applied Data Control and Logitech to provide best of breed business solutions.• Installation and management of Data Communications equipment for the Adelaide Data Centre, Interstate Regional offices and between 35 and 40 remote construction site offices. WAN technologies included Satellite, 10MB TPIPS Ethernet Trunks, ADSL, BDSL, GPRS, EVDO, 1XRTT, 802.11g, PSTN.