Jason Robison Email & Phone Number

Harrisburg, Pennsylvania

• Monitors all online, batch, and reporting systems and initiates necessary actions to ensure that all production work is completed according to stated objectives.
• Ensures through routine inspection of all problems that corrective actions are logged in the appropriate change and problem management systems; following through on all problems to ensure that all appropriate actions.
• Develops and implements staffing schedules and training to ensure proper coverage to complete processing requirements. Prepares Performance Appraisal, Development Action Plans, and submits Salary Recommendations for.
• Assists in the development and review of operational performance standards and maintains internal operating procedures and instructions.
• Ensures all backup and tape library processes complete as scheduled. Ensures audit compliance of required documents for offsite tape storage vendor and facilitates daily tape exchange.
• Inspects the operating environment to ensure it is maintained in proper working order and that any maintenance or repair action is done according to vendor specifications. Coordinates vendor maintenance and repair.

• Work with Development and Test teams to gather relevant artifacts to build virtual services and tests.
• Utilize Rational Integration Tester to create virtual services from design specs and schemas.
• Work with Development and Test teams to test virtual services.
• Completed a number of both functional and non-functional test assignments for a wide range of clients.
• Work within Agile environment to meet deadlines.
• Educate clients regarding Service Virtualization and Automated Integration Testing.

York, Pennsylvania

• Batch processing using installed workload processing applications.
• Troubleshooting, problem escalation, and reporting.
• Conducts and verifies system reboots of production systems in conjunction with other teams.
• Analyzes and/or resolves processing problems related to hardware and software. Uses available resources such as technical manuals, knowledge of system commands, and trouble shooting skills
• Provides first level systems management including writing command procedures and scripting documentation.
• Participating in designated projects to maintain systems integrity and performance.