Jason Shaffer Email & Phone Number

Pittsburgh, Pennsylvania, United States

• Spearheaded projects for clients focusing on policy implementation, MDM/MAM integration, and complete Intune migrations• Offered expert assistance with security tools including Crowdstrike, Duo, and Authenticator to optimize client security measures• Orchestrated application management and security policy enforcement through Intune, Azure, and Altiris platforms• Demonstrated leadership within the team by guiding and mentoring members, ensuring project success and team cohesion• Effectively managed client escalations, resolving issues promptly to uphold satisfaction and maintain positive relationships

Moon, Pennsylvania, United States

• Implemented robust security policies through Intune Conditional Access, compliance policies and configurations profiles effectively mitigating potential security risks for Windows, Smartphones and tablets• Design, implement and monitor Microsoft Intune solutions for endpoint management, including device enrollment, policy configuration, and application deployment• Manage the health and performance of managed devices and resolve issues related to application deployment, security, compliance and configuration profiles• Design, develop and implementation of Windows Autopilot to deploy applications and hardware significantly enhancing efficiency in onboarding and offboarding processes for employee’s organization-wide• Expertly packaged and deployed software and patching utilizing Intune, ensuring seamless integration and functionality across the organization

Pittsburgh, Pa

Pittsburgh

Pittsburgh Pa

Greater Pittsburgh Area

Manage and Support 3 Campus within the Pittsburgh area and also Support Harrisburg Campus while working with Staff and students on a daily basis.Training of end users for the use of software, hardware and phone systemsDocument and capture key issues and workload on a daily basis for reporting purposesMaintain ADT Security system for multiple site across regional area including Security Badges, Door Schedules, Alarm information and Reporting

Worked for Comcast Telephone Billing and assisted customers with all types of account and billing issues.