Jason Sherrett

Jason Sherrett Email and Phone Number

Senior Technical Writer and Content Designer @ Rad Power Bikes
Seattle, WA, US
Jason Sherrett's Location
Seattle, Washington, United States, United States
Jason Sherrett's Contact Details

Jason Sherrett personal email

n/a
About Jason Sherrett

Senior Writer and Content Designer experienced in producing print and web content for hardware and software products. Areas of experience include:• Technical Writing and Editing• Content Strategy• Usability Testing• Video Production• Localization• Data Analytics

Jason Sherrett's Current Company Details
Rad Power Bikes

Rad Power Bikes

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Senior Technical Writer and Content Designer
Seattle, WA, US
Website:
radpowerbikes.com
Employees:
380
Jason Sherrett Work Experience Details
  • Rad Power Bikes
    Senior Technical Writer And Content Designer
    Rad Power Bikes
    Seattle, Wa, Us
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  • Rad Power Bikes
    Senior Technical Writer
    Rad Power Bikes Jan 2022 - Present
    Seattle, Washington, United States
    Designed and wrote customer-facing product documentation for the largest ebike manufacturer in North America, including owner’s manuals, accessory installation guides, instructional video scripts and help center articles. Notable projects included:• Worked collaboratively with Product Managers, members of Engineering teams and other SMEs to research and gather mechanical and electronics information for new products, and wrote user instructions that adhered to company brand identity, voice and tone standards, and standard operating procedures (SOPs).• Worked collaboratively with Project Managers to coordinate timing of finished documentation for publishing.• Worked with localization vendor to coordinate translation of content in four different languages.• Wrote scripts for instructional videos, coordinated with videographer on production, and appeared as on-camera talent during video shoots.• Worked collaboratively with cross-departmental teams to design and publish help desk articles in ZenDesk for use by end users, reducing the number of calls to product support agents.• Updated product specifications in Smartsheet for use by internal teams.Primary tools used: Microsoft Word, Adobe Creative Suite, Adobe Acrobat, Smartsheet, ZenDesk.
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Jason Sherrett Skills

Technical Writing Software Documentation Online Help Madcap Flare Project Management Html Software Development Framemaker Training Enterprise Software Single Sourcing Management Editing Technical Documentation Structured Authoring Usability Testing Technical Communication Technical Support System Administration Wordpress Salesforce.com Development Knowledge Base Web Services Api

Jason Sherrett Education Details

Frequently Asked Questions about Jason Sherrett

What company does Jason Sherrett work for?

Jason Sherrett works for Rad Power Bikes

What is Jason Sherrett's role at the current company?

Jason Sherrett's current role is Senior Technical Writer and Content Designer.

What is Jason Sherrett's email address?

Jason Sherrett's email address is ja****@****int.com

What schools did Jason Sherrett attend?

Jason Sherrett attended The Evergreen State College, Uc Berkeley Extension.

What skills is Jason Sherrett known for?

Jason Sherrett has skills like Technical Writing, Software Documentation, Online Help, Madcap Flare, Project Management, Html, Software Development, Framemaker, Training, Enterprise Software, Single Sourcing, Management.

Who are Jason Sherrett's colleagues?

Jason Sherrett's colleagues are Rinku Meher, Wota Ff, Indian Video's Faruk, Alexandra Conner, Noor Nisha Wattoo, Friday Ahunanya, Hassan Aliali Ali.

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