Jason Smith
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Jason Smith Email & Phone Number

Infrastructure Operations Engineer at AB Agri
Location: United Kingdom 6 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Infrastructure Operations Engineer
Location
United Kingdom
Company size

Who is Jason Smith? Overview

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Quick answer

Jason Smith is listed as Infrastructure Operations Engineer at AB Agri, a with 606 employees, based in United Kingdom. AeroLeads shows a matched LinkedIn profile for Jason Smith.

Jason Smith previously worked as Service Delivery Analyst at AB Agri at Ab Agri and Support Analyst at Complete I.T. Ltd. Jason Smith holds Information Technology from Peterborough Regional College.

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Email format at AB Agri

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AB Agri

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Profile bio

About Jason Smith

Experienced IT Professional with a demonstrated history working in IT Support and Infrastructure Delivery. A Versatile specialist spanning multiple areas including Mac/OS X, MDM/EDM, Jamf, Technical Support, ITIL, Windows and O365.

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Jason Smith's current company

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AB Agri
Ab Agri
Infrastructure Operations Engineer
cambridgeshire, cambridgeshire, united kingdom
Website
Employees
606
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6 roles

Jason Smith work experience

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Infrastructure Operations Engineer

United Kingdom

Service Delivery Analyst At Ab Agri

England, United Kingdom

Support Analyst

Peterborough, England, United Kingdom

.

Apr 2020 - Sep 2020

Technical Manager

Apple Technical Management and Infrastructure delivery. Key accountabilities and decision ownership:Compliance to the IT architectures and technical strategies with specific attention and contribution to defining strategy for Apple/Mac technologies.Supporting Technical Delivery Managers and Solution Design team in the technical designs for delivery of new services and functionalities by the external supply base, for infrastructure and application development and to provide Subject Matter expertise in Apple/Mac technologies.Provide 3rd/4th-line support to Apple/Mac user groups across the Thomas Cook group of companies (including TC Money).Evaluate requests for non-standard IT requests (e.g. non-GIST laptop, unsupported server type, etc.) and provide advice to technical managers for the Approval or Rejection of such requests.Providing advice and guidance on all technical issues related to their specialist IT area for the systems deployed across the Thomas Cook Group.Devise, design, deploy and maintain a supportable MacOS build for corporate use across the Thomas Cook group of companies (including TC Money)

Oct 2018 - Apr 2020

Work Request Analyst (Work Orders) /Project Coordination

Peterborough, United Kingdom

Key accountabilities and decision ownership:Initial triage of Work Requests/Work Orders received from Small Change and the IT communityManaging the work flow of Work Requests through the entire processMaintaining and managing a full audit trail of interaction between the vendor and the requestorProduction of supporting Management Information in order to track the volume and status of Work RequestsIdentification of trends within Work Requests that could be dealt with as Service RequestsIdentifying improvements to process flowEnsuring that all Work Requests submitted to vendors are in line with Thomas Cook technical policies and architectures

Jan 2017 - Apr 2020

Service Centre 1St And 2Nd Line Support

Peterborough, United Kingdom

Managed 1st and 2nd line incidents provided support to KPI's and SLA via BMC Remedy and support tools. Resolved incidents with first time fix escalated to 3rd line and vendor suppliersEffectively prioritised and investigated incidents to ITIL standards Provided training to new colleagues

May 2015 - Jan 2017
Team & coworkers

Colleagues at AB Agri

Other employees you can reach at abagri.com. View company contacts for 606 employees →

1 education record

Jason Smith education

FAQ

Frequently asked questions about Jason Smith

Quick answers generated from the profile data available on this page.

What company does Jason Smith work for?

Jason Smith works for AB Agri.

What is Jason Smith's role at AB Agri?

Jason Smith is listed as Infrastructure Operations Engineer at AB Agri.

Where is Jason Smith based?

Jason Smith is based in United Kingdom while working with AB Agri.

What companies has Jason Smith worked for?

Jason Smith has worked for Ab Agri, Complete I.T. Ltd, and Thomas Cook.

Who are Jason Smith's colleagues at AB Agri?

Jason Smith's colleagues at AB Agri include Charlotte Hawkins, Jed Dunkin, Bd Fahad, Yilin Bian, and Chris Rackham.

How can I contact Jason Smith?

You can use AeroLeads to view verified contact signals for Jason Smith at AB Agri, including work email, phone, and LinkedIn data when available.

What schools did Jason Smith attend?

Jason Smith holds Information Technology from Peterborough Regional College.

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