Jason Spivey Email & Phone Number

Philadelphia, Pa, Us

Providing tech-oriented insights for clinical research stakeholders, while forming a new business venture to expand services in this domain.

Cary, North Carolina, Us

Owned the successful design, configuration, and implementation of platform features - including eCOA, eConsent, patient engagement, telehealth, and sensors - into client research studies, leveraging deep platform and clinical understanding. Worked closely with CROs, sponsors, and internal project management teams on ensuring study configurations are built to the specifications required for study success.• Consulted with study teams and reviewed protocol and supporting materials to enable an optimized participant journey and operational experience for site and study team members.• Collaborated closely with all project stakeholders to build study configurations which align to protocol, project plans, and timelines, while managing risks/contingencies.• Partnered with Business Development teams to assess new opportunities for fit-for-purpose strategy and ensure clear, rich RFP responses that establish delivery expectations.• Lead problem solving and resolution efforts related to issues, resolution, documentation, and escalation - while ensuring solution designs meet/exceed established quality control checkpoints.• Served as the voice of the platform user to collaborate with Product, Technology, and other cross-functional teams to evaluate new features and rollout plans.• Worked with cross-functional management to develop SOPs, processes, and systems to manage the solution design workstreams.

Cary, North Carolina, Us

As the primary point of contact for client study teams and our partners, I planned, led, and maintained the overall delivery of clinical research studies supported by THREAD. Focused on project plans/timelines, risk mitigation, action items, conflict resolution, client satisfaction and ensuring projects are delivered with the highest quality on schedule within budget.• Implemented the project strategy and translated the agreed upon approach to customers and partners.• Facilitated platform configuration required for clinical studies and managed custom, not-in-platform components and out-of-box creative solutions for complex study requirements.• Led risk mitigation, problem solving, and resolution efforts via collaboration with cross-functional SMEs with issue identification, resolution, documentation, and escalation.• Partnered with other Project Managers to develop and implement business process improvements.• Provided escalated support as needed for sites and study teams.

Blue Bell, Pennsylvania, Us

Served as design SME to research, define, and document design best practices for eCOA solutions. These best practices were then used while analyzing clinical trial protocol requirements, to define solutions considering scientific guidance, product capabilities, and industry standards.• Interfaced with Commercial, Science, Project Management, and sponsor study teams - to collect, collate, and consult on design expectations, options, recommendations, and decisions.• Ensured projects meet study needs, while maintaining feasibility based on timelines, budget, and product capabilities.• Identified and communicated technical design risks that may affect timelines, end-user experience or data integrity, and establish opportunities for mitigation.• Collaborated with Product Management and other Centers of Excellence in internal initiatives and new product features/development.

Blue Bell, Pennsylvania, Us

Lawrence Township, Nj, Us

Consulting with business liaisons and IT leads across the enterprise, I developed implementation strategies and drove the delivery and maintenance of connectivity solutions for over 700 third-party engagements. This included managing technical project deliverables for long-term, enterprise-wide projects, while also facilitating short-term and ad-hoc efforts for specific users, applications, and external collaborations.• Provided business teams with concierge-level coordination of technical requirements, communications, escalations, and change requests, to ensure the delivery of numerous connectivity solutions (including VPNs, web portal access, secure file transfer, Citrix XenApp, secure email, Skype federation, AWS, and electronic Secure Data Rooms).• Served as connectivity subject-matter expert for network migration activities related to multi-year data center transition.• Built and enhanced documentation, playbooks, and workflows supporting critical business functions and IT processes.• Identified business and technical process improvement opportunities, and organized remediation activities.

Princeton, Nj, Us

By working with in-house application, engineering, and database teams as well as our external service providers, our group was able to analyze the virtualization and cloud potential for all on-premise servers. This was essential to meet the company's technology goal of migrating to a new network infrastructure that met enhanced architecture and capacity standards.• Documented application requirements for transitioning to a cloud environment, while simultaneously migrating to new network environment and mitigating business impact.• Maintained detailed records of all past and future virtualization and migration activities, in order to generate reports and executive dashboards on a monthly and ad-hoc basis.• Coordinated resource availability with business timelines to schedule work windows that minimized and/or eliminated any potential business impact.• Assisted with analysis and identification of opportunities for any process improvements.

Lawrence Township, Nj, Us

In collaboration with the PMO, business relationship mangers, and technical teams, this role developed strategies and delivery of secure access solutions for third-party engagements. This included daily operations, troubleshooting escalated access issues, planning and facilitating infrastructure migrations, disaster recovery planning, and many other high-profile enterprise projects with digital access requirements.• Served as primary network contact for planning and execution activities related to application, server, and network infrastructure migrations to more robust and scalable solutions such as virtual, SaaS, and cloud platforms.• Documented business requirements and translated them into technical specifications such as IPs, ports, protocols, NAT/PATs, routing, ACLs, and other parameters for change requests.• Regularly analyzed network security device configurations to pinpoint connectivity issues and mitigate potential security risks to the enterprise network and/or isolated environments.• Assisted network engineers in identifying and troubleshooting network devices (switches, routers, firewalls, VPN endpoints) causing internal / external connectivity issues or impacting future requests.• Facilitated development of - on average - 15-20 new solutions and 30-40 modifications per month for evolving requirements which supported engagements with over 500 third-party organizations.• Identified streamlining initiatives for continuous process improvements (such as Kaizen events and ITSM controls), and analyzed periodic data to generate metrics reports and executive dashboards.

• Collaborated with a local team of approximately 10 people to provide 2nd and 3rd tier support for maintaining operation of approximately 1,200 PCs and 200 network printers.• Maintained IBM/Lenovo and HP PCs, and HP and Lexmark enterprise-scale printers, varying from routine maintenance to complete rebuilds from bare frame.• Developed software patch and installation scripts for site-wide and corporate-wide use.• Trained approximately 10-20 new employees per month on frequently-used software packages.• Facilitated procurement and organization of PC and printer hardware inventory.

• Provided IT solutions and support for a family-owned small business transitioning to a digital office infrastructure and expanding into an online consumer space.• Implemented new IT environment (computers, software, network, printers, etc.) for office staff.• Remediated hardware, software, and network issues for IT devices.• Designed business plan and layout for company website, and executed full site roll-out.