Global Director, Talent & Learning Technology & Analytics
• Directly led an international team streamlining processes and tools across 10+ countries. Introduced and guided a comprehensive RCA methodology, eliminating inefficiencies and enhancing global team productivity.• Developed a comprehensive programs and metric based tools that identified strategic opportunities, set monthly targets, and significantly improved goal tracking and accountability globally for HR’s Performance Improvement, Talent Management and Learning areas.• Implemented the tools and tracking for a strategic staffing plan achieving $4.5M in cost savings without reductions in force.• Achieved high employee satisfaction ratings (92.05%) through effective leadership and team engagement and built a reputation for exceptional interdepartmental teamwork and consultative (dotted line) leadership while driving successful process improvements.• Automated tracking of employee development hours, creating an efficient billing process for clients and enhancing transparency.• Spearheaded the development of 450+ HR, talent, and training applications and tools, accelerating global graduation rates and improving process efficiency for over 100K personnel.