Manages the IT Operations department and staff. Advises executive leadership and stakeholders of IT Operations projects, resources, tasks, risks, successes. Oversees cloud-based technology resources, including vendors while ensuring IT Operations run smoothly. Responsible for planning and delivering IT projects to enhance IT posture of the organization. Aims to improve IT processes and ensures that all parts of the organization’s IT cloud infrastructure run effectively. Provides a stable secure environment supporting a fully remote employee base and fully cloud infrastructure.• Designs, plans, procures, implements, manages, documents, and secures corporate Information Technology systems and assets to include laptops, and cloud services (Microsoft M365 and Azure in Microsoft’s GCC High architecture), and software.• Manages and supports “On Prem” Microsoft DevOps solution within Azure.• Manages related projects and efforts, responsible for providing cost effective and efficient IT Operation solutions to the organization.• Manages access control for both internal and external identities.• Manages all cloud-based resources to include identities, computing, networking, applications, databases, app services, app service plans, and storage.• Works directly with the software development team in direct support of our customer application development process (150+ applications deployed).• Acts as the Information System Security Officer (ISSO) for the organization, providing policy, monitoring, configuration of policies, governance, and compliance.• Maintains corporate IT operations and security policies and procedures.• Manages the organization’s service desk supporting both internal and external customer requests. Key Accomplishments:- Implemented an IT change management process.- Implemented separation of duties, and least privileged practices within the organization.

Darkblade Systems - Acquired by Intrepid Solutions and Services (08/2021)Manages the Information Technology department and staff. Plans, implements, and manages all information systems and technology for the company. Enhances Darkblade System’s Information Technology service offerings to clients/potential clients.• Designs, procures, implements, manages, documents, and secures corporate Information Technology systems to include laptops, printers, networks, and cloud services • Assists in design and implementation of a CMMC business offering to include performing CMMC pre-assessment services and CMMC consulting.• Reviews and respond to requests for information (RFI), data calls, and other solicitations.• Manages a team of IT professionals that provides service desk and engineering support for the company. Key Contributions:- Implemented the corporate IT infrastructure and security focus stance towards NIST 800-171, DFARS, and CMMC compliancy.- Implemented and migrated from Microsoft Office 365 commercial tenant to Microsoft Office 365 Government GCC High tenant.

As an IT Specialist for Food and Nutrition Service (FNS), I am responsible for performing a combination of analytical, advisory, and problem-solving within and outside FNS. I also serve as a Contracting Officer Representative (COR Level 1). As an IT Specialist I perform the following:- Serve as the Branch expert on network performance and will analyze statistics, identify component malfunctions, develop solutions, and implement system modifications. Provide guidance and support to lower level Specialists in the performance of customer support and network operations functions within the Network Operations and Engineering Branch. - Provide technical support in computer operations support; develop, maintain and monitor the operations of a network support center and the management of the servers and administration of the local area networks (LAN) and wide area networks (WAN) including but not limited to data back-ups, equipment, systems and network monitoring, and other scheduled activities. - Provide network hardware/software support to include: equipment installations/distribution, disposals, repairs, troubleshooting, backups and restorations, compatibility assessments, system configuration changes, licensing, and inventorying.- Collaborate with customer service staff to determine causes of malfunctions and develop acceptable methods to prevent downtime occurrences; use appropriate test equipment to isolate and correct hardware, software, and/or telecommunication problems; monitoring the status, progressing toward resolution, and bringing closure of all open incidents. - Determine hardware and software needs.- Develop and maintain policies, procedures and other IT documentation and diagrams. - Provide assistance in coordinating vendor agreements, monitor vendor performance under maintenance agreements and other contractual obligations and serve as the single-point-of-contact for vendor coordination.

I oversaw the United States Department of Agriculture’s Food and Nutrition Services’ public web servers and major applications located at American System’s Lorton facility. I identifed and evaluated all critical systems and design and implemented security processes and procedures.Key Contributions: - Configured and implemented security controls on the Food and Nutrition Service’s systems housed at American Systems’ Lorton facility, which resulted in a successful Federal Certification and Accreditation process and are now used as a model to how things need to operate. - Instrumental in developing and implementing Business Continuity and Disaster Recovery Plans for United States Department of Agriculture Food and Nutrition Services’ public web servers and major applications (Food Program Reporting System, Electronic Disqualified Recipient System, and PartnerWeb), located at American Systems’ Lorton facility. - Planned, organized, and implemented multistage virtual environments to assist in providing more secure, documented, and stable web applications and system architectures. These virtual environments included development platforms, staging roll-outs, and quality assurance environments to provide clients the ability to verify performance and functionality. - I was chosen to lead team members in solving information technology issues. - I have managed the Food and Nutrition Service’s public web servers and major applications located at American System’s Lorton facility 24x7 for 6 years with a proven track record of success with only 3 server room outages that resulted in short term system unavailability. - Managed Food and Nutrition Service’s server room growth starting at eights servers and now operate at three times the original size.

Digital Access Corporation - Acquired by American SystemsI was promoted, after only 4 years with the organization to manage client networks and systems. Created and maintained a Windows 2003 Active Directory domain migrated from Windows NT. Responsible for maintaining, troubleshooting, and upgrading corporate infrastructure consisting of networking components: firewalls, switches, and routers, servers, and client computers. Worked as a team member to maintain, implement, design, and diagnose client networks and hosted systems. I have performed network management on more than five Microsoft platforms and 4 Linux platforms.Key Contributions: - Successfully migrated United States Department of Agriculture Food and Nutrition Services’ public web servers, hosted at Digital Access Corporation’s Headquarters, from a Windows NT domain to a secure Windows 2003 Active Directory affecting approximately 200 user accounts and 4 to 5 thousand application users nationwide. - Upgraded Food and Nutrition Services’ DS1 Internet connection located at American Systems Lorton facility to a more secure DS3 Internet connection and implemented a clustered Check Point firewall solution with high availability.

Digital Access Corporation - Acquired by American SystemsCreated and verified test procedures for software and web applications. I informally trained non-technical users, enhancing their skills and comprehension which made them more effective in their jobs. Detected and solved software anomalies and system configuration problems preventing further productivity downtime due to computer failures. Created and updated automated test scripts for software applications. Created and modified software documentation ranging from user manuals to technical design documents. Evaluated a broad range of software and hardware products, identified installation and/or configuration conflicts, and provided solutions for such issues. Provided demonstrations and teaching sessions on specific hardware and software systems for users, technical experts, and prospective clients. Performed quality assurance and regression testing on software builds and releases.Key Contributions: - Designed and implemented an extremely secure Windows 2000 Active Directory network on a United States Marine Corps signals intelligence system. - Provided security recommendations to management for a United States Marine Corps signals intelligence system. I implemented recommendations (managerial, operational and technical security controls) resulting in a successful System Security Authorization Agreement (SSAA). Management relied on my field work to ensure accreditation of these systems in the fleet. - Conducted demonstrations and training of the United States Marine Corps’ SIGINT Common Sensory Module and Systems Suite 2 systems. - Directed team members on project related tasks and followed through to completion. Reported completion of tasks to management.