Jason Stephens Email & Phone Number

Castleford, England, United Kingdom

Currently overseeing All EMEA Reverse Logistics Operations for all Apple , Amazon EMEA Hubs including retail and e-tail customer base .This has a throughput of approx. £30m product per annum 5% of the sales stock turnover covering in excess of 110 vendors . Daily operations include managing key vendor and customer RMA processes through a team of 5 direct reports ensuring SLAs are met and stock is returned on time to globally based vendors.Most recently introduced added value services including setting up a "Technical Refurbishment Team " including Testing and refurbishing Electric Scooters / DJI Drones and Gaming Monitors and graphics cards and selling into Marketplace channels to recoup revenue back on redundant stock that cannot be sent back to the vendor I have also introduced a number auction platforms in both EMEA and APAC regions to target EOL and out of warranty stock which has seen a growth of 30% YOY . This has helped profile vendor stock to reduce returns back for credit and target other customer bases outside the key reseller channels

Castleford

Overseeing site Management and all inbound and outbound operations with 4 direct reports.Key indicators are below Recruitment for FTE and agency based recruitment with a 5% reduction on direct labour costs Transport and 3PL management maintaining a level of over 98% SLA with all third party carriers across EuropeReducing staff attrition by 25% implementing training for Logistics and developing Personal development plans for all full time staffIncreasing stock accuracy to 98.9% by incorporating perpetual stock taking and inventory control root cause analysis

Harrogate, United Kingdom

Overseeing all warehousing and logistics operations within CCI covering all operational movements covering stock movements of £30-70M revenue including Goods in/Assembly/ Distribution and Freight Management.Training and on boarding of staff and agency deployment - stock reconciliations including quarterly stock takes and external audits

Jmr Electronics

Managed and co-ordinated international and domestic shipments for a medium sized manufacturing computer enclosure company.Key areas of expertise:Negotiation of preferential freight and packaging contracts with third party hauliers and suppliersRecuitment and staff developmentComplied with customer service level agreements ensuring compliance and sales targets were met at each calendar month