Jason Sullivan Email and Phone Number
Jason Sullivan work email
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Jason Sullivan personal email
Jason Sullivan phone numbers
Insurance Professional with a focus on building long term relationships.What we do matters..... How we do it determines its valueI work at RSS Insurance in Chattanooga, TN. I have over 20 years in helping my clients, their families, and friends understand the importance of having the right coverage when they need it most.Personally, I am an active member in my local church, a husband, a father, and a volunteer in my community. I enjoy spending time with my family, playing guitar, doing triathlons, and being in nature. I believe attitude is key in life. You have to learn to adapt; life is so much more fun when you have an optimistic outlook regardless of what is thrown your way.Email: Jsullivan@rssins.comCell: 423-987-3158 (call or text)Licensed in GA & TN
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Commercial Account ManagerRss InsuranceChattanooga, Tn, Us
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Lead Service SpecialistLiberty Mutual Insurance Aug 2011 - May 2016Boston, Ma, UsAssists the Branch Manager in providing coaching and technical/procedural knowledge to branch Sales and Service Representatives. Promotes and maintains team culture within the branch. Coordinates and supports department sponsored New Business and/or Retention Programs, contests and special projects. -Coordinates the distribution of work tasks to support representatives. Monitors and analyzes incoming call volumes and adjusts workflows, schedules adjustments as needed. -Approves quote and new business requests as needed. Gathers critical risk information from prospect, policyholder or sales/service team member and evaluates risks utilizing underwriting rules and guidelines in order to bind coverage. Negotiates with underwriting for risks beyond binding authority. -Evaluates and approves/denies billing exceptions as necessary. Makes alternate payment arrangements with customers and interacts with billing system to reflect arrangements. Places policy in follow-up status to ensure adherence to arrangements and customer satisfaction. -Exercises initiative and independent judgment while researching and solving complex customer complaints and issues. Acts as point-of-reference for technical/procedural information for Sales and Service personnel. Acts as a liaison between company departments to resolve customer inquiries and complaints. Handles escalated calls/complaints, as needed. -Provides quality customer service by responding promptly to all customer calls, walk-in inquiries, and written correspondence. Processes policyholder transactions. Initiates policy reviews when appropriate. -Plays an integral role in supporting branch growth through identifying cross-sell opportunities, analyzing open leads, and providing quotations for new business requests. -Key contact person for various special project (i.e. systems, focus groups, outbound calling initiatives etc) as necessary -
Service SpecialistLiberty Mutual Insurance Apr 2006 - Nov 2011Boston, Ma, UsUnder limited supervision, provides timely and accurate guidance and service to policy holders for a variety of Personal Lines products, plans and programs. May independently solve problems of moderate scope and complexity. Assumes responsibility for decisions, tasks and actions which could have a significant impact on other activities. Identifies and analyzes customer needs to ensure high customer satisfaction, growth and retention of business.
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Assist Team And TrainerMerastar Insurance Company (At That Time Owned By Prudential Financial) 2000 - 2006My responsibilities included the training of new Service Representatives on the various software applications, policies, and procedures of Merastar Insurance Company as well as insurance product knowledge. Additional responsibilities included assisting the new Service Representatives in studying to pass their Insurance Licensing Exam, increasing new hire passing rate of exam by 50%, and mentoring the new hires after the completion of the 8 week training program. Moreover, worked closely with Service Management to ensure quality management of the Service Organization.
Jason Sullivan Skills
Jason Sullivan Education Details
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Bryan CollegeBusiness -
Dalton State CollegePsychology
Frequently Asked Questions about Jason Sullivan
What company does Jason Sullivan work for?
Jason Sullivan works for Rss Insurance
What is Jason Sullivan's role at the current company?
Jason Sullivan's current role is Commercial Account Manager.
What is Jason Sullivan's email address?
Jason Sullivan's email address is ja****@****ual.com
What is Jason Sullivan's direct phone number?
Jason Sullivan's direct phone number is +142398*****
What schools did Jason Sullivan attend?
Jason Sullivan attended Bryan College, Dalton State College.
What skills is Jason Sullivan known for?
Jason Sullivan has skills like Insurance, Property And Casualty Insurance, Training, Customer Service, Life Insurance, Umbrella Insurance, Underwriting, General Insurance, Customer Satisfaction, Casualty, Customer Retention, Term Life Insurance.
Who are Jason Sullivan's colleagues?
Jason Sullivan's colleagues are Matthew Elliott, David H. Allen, Cic, Crm, Celeste Franklin, Sam Lynch, Ana Garcia, Tabitha Gattis, Eve Duplissis.
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