Oversee all technical work and public relations within the St Johns / Fruit cove area. Manage technicians & delegate responsibilities for individuals working in the shop. Strategic consulting, brand development, web traffic growth, brand strategy and logistics.

www.gadgtspot.comCurrently writing articles and overseeing development of the gaming department. This is a project based job, and voluntary.

Provided support to customers on operational or maintenance aspects of equipment. Performed in-house servicing and repair of company's wireless products. Served as customer contact on service related problems. Diagnosed mechanical, hardware, software and systems failures, using established procedures. Determined most cost effective repair/resolution to minimize customer downtime. Prepared reports for analysis of product failure trends and service ability issues.

• Assisted clients with IRA, CMA, 401k, and all other investment accounts.• Processed escalation requests from associates with missing data issues.• Install, upgrade, and maintain desktop and notebook computers as well as printers and scanners.• Investigating issues where information is lacking when it should not be on their account.• Communicating with several different sections on the team to make sure that the information populates for the IVR system and the associates CPV and Dashboard programs as well.• Updating escalations in the database on their progress and the performance of the accounts. • Re-set and update account information such as Passwords, Email, Address info, PIN’s, Telephonic Security Codes, and RPIN’s.upon request of the client.• Spoke with clients that were having problems with online access and assisted them in troubleshooting their system for corrections.• Spoke to and assisted branch Financial Advisors and Client Associates with updating their clients full information on the Legacy system.

Web development and social networking. Client retention, customer service and accounting. Development of sales articles based on strategic placement and customer base. Sales oriented business photos on current and upcoming stock commercialized for public viewing.

Managing, recruiting, and coaching teams of people;dealing with customer complaints that can’t be solved by the front line staff;implementing the new products, services and processes devised by head office;representing the bank within the wider community and building relevant contacts;opening and closing the branch daily and ensuring that the premises are fit for business; meeting sales targets and managing budgets.Responsibilities for more junior bankers may include:dealing with customers queries face to face, over the telephone or in writing;serving customers at the counter; understanding customer needs, recommending suitable products and making sales; processing paperwork from sales, change of customer details, closure of accounts and so on; learning about new products, services and processes.