Designed End-to-End Operations System Coordinated Daily Business & Company Head Liaison.Business Operations Personnel for B2C and B2B. Team Coordinator for both Business Models.

- First point of contact for any issues regarding eBikes and or the Services provided in the UK. Worked closely with Store Managers regarding eBike Management systems in the UK to increase efficiency and brand name.- Carry out Maintenance and Fleet Control on ConnectBike Electric Bikes all across the UK.- Coordinating Mechanics to Client locations on time and efficiently. Ensuring the mechanics are well equipped for their respective jobs. Over watching all work logs, inventories, requests and operations system. -Maintaining and managing a fleet of electric bikes under ConnectBikeUK in several different company groups with several brands. Ensure tracking of bikes including maintenance log, inventory requirements and forecasts. Work closely with Store Managers, Captains, Senior Coordinators and Hub Managers to allow for efficient work flow and smooth communications.- Designed a system for the Operations team to capture all relevant data from mechanics to clients to accounting. System is designed to allow the team a one view where all data is presented Live with multiple functions and coding to allow for automatic calculation of sales. - Compiling and summarising monthly Operations Reporting for Profit and Cost analysis including Inventory Value and Monthly Expenditures.

• Front line customer service. • Supported and mentored new staffs with their assigned tasks during rush hours. • Gave personal customer support.• Ensured cleanliness, safety, maintenance of machines and service date.• Team Leader/ Shop Manager. Coordinated team during rush hours.• Quality Assurance member and multi skilled Maintenance Technician. • Maintained, Install and Disassemble various machines such as Instant Printers and CNC Drilling machine including updating and restarting systems.• Experienced in using CNC programs and machines. Drilling and engraving using drill bits and laser engraving techniques.

• Front line customer service. • Supported and mentored new staffs with their assigned tasks during rush hours. • Gave personal customer support.• Ensured cleanliness, safety, maintenance of machines and service date.• Team Leader/ Shop Manager. Coordinated team during rush hours.• Quality Assurance member and multi skilled Maintenance Technician. • Maintained, Install and Disassemble various machines such as Instant Printers and CNC Drilling machine including updating and restarting systems.• Experienced in using CNC programs and machines. Drilling and engraving using drill bits and laser engraving techniques.

• Waited tables to customer's satisfaction and took part in preparations and housekeeping after events. • Supported groups that had more patrons in their designated areas. • Ensured all table wares are cleaned, sanitized and stored accordingly.• Crowd control personnel during rush hours of events to ensure smooth and safe operation of the event. Pre-event drink waiter and quality and cleanliness team.