Jason Tadeo

Jason Tadeo Email and Phone Number

Manager, Customer Care MOD @ Trapeze Group
mississauga, ontario, canada
Jason Tadeo's Location
Milton, Ontario, Canada, Canada
Jason Tadeo's Contact Details

Jason Tadeo personal email

n/a

Jason Tadeo phone numbers

About Jason Tadeo

Jason Tadeo is a Manager, Customer Care MOD at Trapeze Group. He possess expertise in call centers, customer retention, customer satisfaction, customer service, databases and 13 more skills.

Jason Tadeo's Current Company Details
Trapeze Group

Trapeze Group

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Manager, Customer Care MOD
mississauga, ontario, canada
Website:
trapezegroup.com
Employees:
793
Jason Tadeo Work Experience Details
  • Trapeze Group
    Manager Customer Support
    Trapeze Group Sep 2022 - Present
    Mississisauga
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  • Agilysys
    Technical Support Manager
    Agilysys Jan 2022 - Sep 2022
    Toronto, Ontario, Canada
    View
  • Resortsuite
    Technical Support Manager
    Resortsuite Nov 2021 - Sep 2022
    Toronto, Ontario, Canada
  • Illumiti
    Customer Support Manager
    Illumiti Aug 2018 - Nov 2021
    Toronto, Ontario, Canada
    View
  • Soti
    Global Customer Escalations Manager
    Soti May 2016 - Jul 2018
    Mississauga, Ontario, Canada
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  • Soti
    Technical Support Specialist
    Soti May 2015 - May 2016
  • The Minacs Group
    Team Leader - Tech Support
    The Minacs Group Apr 2013 - Feb 2015
    Call centre Team Leader for the Western Union PC Technical Support campaign.
  • Mckinsey & Company
    Telecom Service Coordinator
    Mckinsey & Company Jun 2012 - Aug 2012
    • Ensured accuracy of all data, perform quality checks on a frequent basis• Maintained strong working relationships with all wireless carriers and ensure proper escalation paths• Provided council on the best cost and service options for both agent(s) and carrier companies
  • Canadian Wireless - Bell Mobility
    Tier 2 Technical Support Agent
    Canadian Wireless - Bell Mobility Jul 2007 - May 2012
    • Handled inbound calls from front-end call centre agents assisting in procedures, database queries and troubleshooting tactics in regards to cellular devices both hardware and software related• Ensured accuracy and relevance of in-house database material by updating and maintaining knowledge base material used by front-end agents• Acknowledged managerial escalations where customers required specialized assistance whether it be a complaint or a complex technical issue
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Jason Tadeo Skills

Call Centers Customer Retention Customer Satisfaction Customer Service Databases Hardware Team Leadership Technical Support Telecommunications Troubleshooting Vendor Management Customer Experience Team Management Process Improvement Management Wireless System Administration Operating Systems

Jason Tadeo Education Details

  • Devry College Of Technology - Mississauga
    Devry College Of Technology - Mississauga
    Network Systems Specialist

Frequently Asked Questions about Jason Tadeo

What company does Jason Tadeo work for?

Jason Tadeo works for Trapeze Group

What is Jason Tadeo's role at the current company?

Jason Tadeo's current role is Manager, Customer Care MOD.

What is Jason Tadeo's email address?

Jason Tadeo's email address is ja****@****oti.net

What is Jason Tadeo's direct phone number?

Jason Tadeo's direct phone number is +190562*****

What schools did Jason Tadeo attend?

Jason Tadeo attended Devry College Of Technology - Mississauga.

What skills is Jason Tadeo known for?

Jason Tadeo has skills like Call Centers, Customer Retention, Customer Satisfaction, Customer Service, Databases, Hardware, Team Leadership, Technical Support, Telecommunications, Troubleshooting, Vendor Management, Customer Experience.

Who are Jason Tadeo's colleagues?

Jason Tadeo's colleagues are Aage Poulsen, Scott Harry, David Cedotal Iii, Kirill Spatari, Mark Giese, Raphael Schmid, Sydney Taylor.

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