Responsibilities: - Responsible for the overall website and APP operation and personnel management of sina online decoration platform.- Responsible for product operation, develop and optimize the functions of website and APP, and continuously enhance the ability of customer acquisition and user transformation.- Responsible for content operation, set up industry information, decoration required reading, design gallery, decoration cases etc., to provide practical help for decoration… Show more Responsibilities: - Responsible for the overall website and APP operation and personnel management of sina online decoration platform.- Responsible for product operation, develop and optimize the functions of website and APP, and continuously enhance the ability of customer acquisition and user transformation.- Responsible for content operation, set up industry information, decoration required reading, design gallery, decoration cases etc., to provide practical help for decoration users and enhance user stickiness.- Responsible for user operation, understand user demand, improve user conversion rate and satisfaction by optimizing products, enriching content, carrying out activities combined with offline.- Responsible for online marketing promotion, including to website search engine optimization, off-site traffic cooperation, APP and information flow promotion, etc. Show less

Responsibilities: - Responsible for user operation, hierarchical management of users, joint marketing and product departments to improve user loyalty and stickiness by activities and product optimization.- Responsible for establishment and maintain user relationship system, summarize and analyze the operation data to provide reliable basis for the company's decision-making and related departments.- Responsible for building up a call center, including to hardware system selection… Show more Responsibilities: - Responsible for user operation, hierarchical management of users, joint marketing and product departments to improve user loyalty and stickiness by activities and product optimization.- Responsible for establishment and maintain user relationship system, summarize and analyze the operation data to provide reliable basis for the company's decision-making and related departments.- Responsible for building up a call center, including to hardware system selection, personnel recruitment, service channel construction, organizational structure division, etc., to ensure the smooth development of customer and operating costs control.- Responsible for the achievement of user transformation indicators, such as financial user conversion rate, renewal conversion rate, old user retention rate, etc.- Responsible for fund settlement business, optimization of settlement business process and system to improve the accuracy and security of fund exchange, as well as the effectiveness of user recharge and withdrawal business.- Responsible for business development and negotiation, including third-party payment, external creditor's rights cooperators, identity authentication, SMS sending service providers, etc. Show less

Main responsibilities：- User experience improvement: participate in the overall plan of Xiaomi’s website, optimization of website functions and process to improve ease of use and reduce the user loss by monitor traffic data and collect user’s opinions.- User operation and management: increase user loyalty and stickiness through interaction in BBS, microblog and among fans. Hold regular fans’ party all over the country and activities in BBS.- Company-level project… Show more Main responsibilities：- User experience improvement: participate in the overall plan of Xiaomi’s website, optimization of website functions and process to improve ease of use and reduce the user loss by monitor traffic data and collect user’s opinions.- User operation and management: increase user loyalty and stickiness through interaction in BBS, microblog and among fans. Hold regular fans’ party all over the country and activities in BBS.- Company-level project management: Establish inventory process and policy (involve more than 30 warehouses), design inventory system, lead monthly inventory and audit. Coordinating relevant departments to split up the backend operation system, separate the sales system, after-sales system and warehousing system independently to greatly improve the peak load and the independent business operation ability. SAP ERP system solution selection, invite tender, demand arrangement and team formation. Show less

User Experience Department is responsible for enhancing and optimizing DHgate user's experience in different aspects, such as service, function, process and policy.Main responsibilities:- Marketing research, competitors’ products and customer demand analysis. - Establish the company strategic plan of customer-oriented, responsible for company cooperation in logistic, warehousing, online payment aspects and new business development.- Using survey, regular visits and other… Show more User Experience Department is responsible for enhancing and optimizing DHgate user's experience in different aspects, such as service, function, process and policy.Main responsibilities:- Marketing research, competitors’ products and customer demand analysis. - Establish the company strategic plan of customer-oriented, responsible for company cooperation in logistic, warehousing, online payment aspects and new business development.- Using survey, regular visits and other methods to collect customer feedbacks analyze them and coordinate relevant departments to improve.- Using customer experience and satisfaction as a standard, to optimize the website functions, provide the solutions for function and process problems.- Monitoring, analysis and statistics the data of the features collect using feedback to enhance efficiency.- Establish product project team, lead PM, UE, UI, R&D, and business department to complete the solution, push it to release, and monitoring project results through data. Show less

Main responsibilities:- Responsible for planning and establishing Customer Service Dept., including employee recruitment and organization structure design.- Responsible for training and developing employees.- Responsible for business integration and developing standard operating procedures (SOP).- Establishment of customer service standard and business operating manual.- Involved in the planning of CRM system and customer email management system.- Set up call center… Show more Main responsibilities:- Responsible for planning and establishing Customer Service Dept., including employee recruitment and organization structure design.- Responsible for training and developing employees.- Responsible for business integration and developing standard operating procedures (SOP).- Establishment of customer service standard and business operating manual.- Involved in the planning of CRM system and customer email management system.- Set up call center, including hardware and software selection and installation.- Created a dispute resolution team to deal with transaction issue between buyer and seller.- Created a trust and safety team, which responsible for user registration verification, information checking, monitoring customer behavior, customer violation punishment, etc.- Responsible for communication and management of cooperation project with Paypal, familiar with Paypal business and operation model. Show less

Main responsibilities:- Responsible for seller development, acquisition and training.- Assist seller in online promoting products, negotiating with buyers, solving problems and ensure the transaction completed successfully.- Hold sellers meeting regularly, publicize company branding.- Design business flow, such as user registration, order transaction, dispute procedure, etc.- Establishment of a user agreement, transaction regulation, feedback regulation and back-end business… Show more Main responsibilities:- Responsible for seller development, acquisition and training.- Assist seller in online promoting products, negotiating with buyers, solving problems and ensure the transaction completed successfully.- Hold sellers meeting regularly, publicize company branding.- Design business flow, such as user registration, order transaction, dispute procedure, etc.- Establishment of a user agreement, transaction regulation, feedback regulation and back-end business operating standard.- Responsible for business cooperation and project. Show less

Digital China Holdings Limited is a leading integrated IT services provider in China. Digital China was listed on the main board of The Stock Exchange of Hong Kong Limited on 1 June 2001 following a spin off from the Legend Group. It focuses on providing customers with sophisticated and applicable IT solutions, driving technological innovations for work and life and enhancing the digitalization process in China.Main responsibilities:- Responsible for implementation of China Telecom… Show more Digital China Holdings Limited is a leading integrated IT services provider in China. Digital China was listed on the main board of The Stock Exchange of Hong Kong Limited on 1 June 2001 following a spin off from the Legend Group. It focuses on providing customers with sophisticated and applicable IT solutions, driving technological innovations for work and life and enhancing the digitalization process in China.Main responsibilities:- Responsible for implementation of China Telecom network integration project.- Responsible for making overall project plan, monitoring the process, and works acceptance.- Responsible for controlling the project budget and ensure quality.- Integrated internal and external resource.- Main responsible project:*China Unicom IP backbone network third upgrading project (contract value RMB 220 million)*Guang Dong province long distance network outsourcing project (contract value RMB 18 million)*China Telecom WDM network expansion project (contract value RMB 3.9 million) Show less