Provided strategic leadership in areas of business development, key account management, sales and marketing, service delivery, recruiting, training and development, and vendor management. Established supportive culture that invests in employee development and promotes expectation of quality work product. Managed up to 7 leaders, with accountability for up to 1,500 field personnel in meeting region-wide goals. Met with CEO to review weekly activity, areas of opportunities, successes, future… Show more Provided strategic leadership in areas of business development, key account management, sales and marketing, service delivery, recruiting, training and development, and vendor management. Established supportive culture that invests in employee development and promotes expectation of quality work product. Managed up to 7 leaders, with accountability for up to 1,500 field personnel in meeting region-wide goals. Met with CEO to review weekly activity, areas of opportunities, successes, future projections, and system data, while identifying areas of potential cost reduction and working with leaders to improve efficiency. Met with direct reports to review prior/current week’s outstanding deliverables.Engaged in business development and client relationship building. Worked with employees to secure buy-in of process and organizational changes during periods of exponential growth. Evaluated productivity and identify process improvement opportunities. Attended final stage sales meetings to close on accounts.Select Achievements:* Closed new deals and grew existing deals, generating $450 million in revenue over 9-year period (second only to CEO). Established and opened 5 remote offices and expanded service delivery to 33 states.* Increased margins over 1% by negotiating higher markups for new business and contract renewals, as well as creating additional service value.* Landed Fortune 500 insurance company, eventually growing it from 1 to 3 locations and netting over $18 million in annual revenue. Opened Innosource offices in Florida and Colorado to support account and ensure service delivery excellence.* Played key role in expansion of Fortune 100 tire company through service delivery excellence and relationship development, growing it from 1 to 10 locations. Visited manufacturing plant to tour faculty and assess safety compliance/risk, evaluate management team, and review overall operations. Led final sales presentation that closed deal. Show less

Oversaw all aspects of operations, including service delivery, vendor negotiations, business development, and client relationship management. Managed from 10 to 30 internal team members, with accountability for 1,000 field personnel in Columbus region. Led and developed recruiting and account management team, ensuring delivery of excellent results for client base. Engaged in business development. Reviewed outstanding deliverables with direct reports and discussed openings, clients, and… Show more Oversaw all aspects of operations, including service delivery, vendor negotiations, business development, and client relationship management. Managed from 10 to 30 internal team members, with accountability for 1,000 field personnel in Columbus region. Led and developed recruiting and account management team, ensuring delivery of excellent results for client base. Engaged in business development. Reviewed outstanding deliverables with direct reports and discussed openings, clients, and deadlines. Assigned staff to accounts and reviewed status/results daily and weekly. Addressed and resolved client and associate issues. Identified and implemented process improvements. Attended leadership meetings with CEO, CFO, and directors.* Achieved 10% to 15% growth targets every year in role.* Successfully expanded growth of electricity client in Hurricane, WV. Created remote team of recruiters and account manager to service account.* Built/led team that serviced automotive glass and insurance company following request for support in Arizona; hired 200+ associates.* Closed deal with automobile financial institution valued at $10 million annually.* Assisted in closing remote deal with insurance company in San Antonio, TX that required property and casualty license of agents. Recruited/hired candidates and provided property and casualty training. Show less