Technical Support Engineer And Software Consultant
Current-Collaborated with team of software analyst in the development of various applications-Interact with a wide range of customers and Technical Issues; Training customers to use various systems -Diagnosing and troubleshooting tech problems-Writing technical manual and documentation-Documented and reported application defects to Development teams-Coordinated and worked with software and hardware engineers and improved product quality-Provided training and direction to newer Technical Support engineers by assisting them with troubleshooting issues.