Jason Thomas Email & Phone Number

Kettering, Gb

United Kingdom

My key objectives and responsibilities as a Service Delivery Manager are:• To have a commercial and a professional approach to my geographical area.• Liaise with clients across the Central band of England, working in partnership to deliver an effective service to my customers.• I lead, mentor, and coach my team. Encourage engagement across my team of field-based engineers to delivery on service level agreements within a timely and professional manner.• Support internal moves… Show more My key objectives and responsibilities as a Service Delivery Manager are:• To have a commercial and a professional approach to my geographical area.• Liaise with clients across the Central band of England, working in partnership to deliver an effective service to my customers.• I lead, mentor, and coach my team. Encourage engagement across my team of field-based engineers to delivery on service level agreements within a timely and professional manner.• Support internal moves and development. Work with my team to nurture from the ground up – working with them to support with personal and professional development.• Provide solutions to clients. Work with my clients to provide solutions to technical breakdowns and faults, working together to overcome these obstacles and to get lifts and escalators back in tip top condition.• Financial growth across my portfolio of over 1000 units across my geographic.• Increase/offer proactive solutions to increase longevity of my customers equipment. Show less

Newmarket