I am a highly accomplished and result-oriented Manager with 15+ years of demonstrated history of working in the information technology industry troubleshooting, networking, project management, customer service, team building, and leadership. I am well-versed in managing network operations with the ability to triage issues and find the best resolution to mitigate any damages. The management recognizes me as a competent decision-maker with a keen ability to identify, analyze, and minimize issues by performing risk assessments and testing of data processing systems. I have an excellent ability to resolve security issues by utilizing strong problem solving and excellent communication skills. I can coordinate with multiple teams from business areas, network engineering, and management as a team representative on major incident bridges. I have proven ability to work well under pressure and multitask during high severity incidents. I am equipped with an excellent work ethic, a strong sense of responsibility and leadership, and a commendable track record of dependability – providing accurate solutions and timely results due to organizational skills.I am proficient in the critical analysis of business requirements to provide 'out-of-the-box' solutions that add value to the organization. I am experienced in providing leadership with a focus on increasing productivity levels. I am a professional who is adaptable and results-oriented in ensuring deadline-driven operations. I enjoy building relationships, understanding issues, gathering and documenting requirements, inventing and specifying creative solutions to problems, and leading marketing teams to implement solutions that consistently exceed organizational expectations.