CFO:+ create pitch decks, network and pitch to investors, market research, strategy, competitor analysisCOO:+ unify team around mission, vision, priorities, interview employees, run meetingsChief Product Officer+ design UI/UX, websites, manage feature backlog, user testing, customer interview

Built an App for seniors living in their own home, to help them stay socially engaged with the community.+ Launched App on Play and Android stores+ Over 1,000 daily users in the first six months+ designed UI/UX using Figma, worked with developer to prioritise features+ created and ran customer interview/feedback sessions, both individual and group+ lead sales effort, building relationships with five aged care clinics, getting invited to peak conferences, and connecting with Members of Parliament+ successfully applied to accelerators, getting into UNSW's Founders program as well as UTS's Techcelerator

Designing and building the first version of Flexy, a Tinder for hiring flexible workers.

• A Product and Operations lead for the Paper, Digital, Web & Mobile Correspondence SaaS workflow product line built on Microsoft .NET Framework using C#.• Defining product user stories within Microsoft’s Team Foundation Server (Azure).• Ensured over 2 million notices were generated and delivered within Service Level Agreement (SLA) thresholds.• Reduced SLA penalties from $100K monthly to $0 by improving BPaaS automation.• Iteratively improved the platform and resolved customer product issues and inquires by partnering with Data and Software Engineers.Metrics: AARRR framework for reporting, GSM framework for MVPsA/B testing: build mvp to test hypothesis, that are built from assumptionsRoadmapping: market and competitor research to develop strategies to achieve OKRsWireframing for UI/UX teamsTechnical Product Requirement Docs for developersBusiness Requirement Docs for healthcare clientsAPIs: designed architecture for email and push notification product

• Product design and user experience lead for the E-Retail platform built utilizing Java and JavaScript.• Collaborated with engineers to develop new functionality and patch bugs.• Leveraged Google Analytics for user data collection to prioritize the development backlog.• B2C Product Manager: worked with devs, designers, to build the online platform• Did the UI/UX design, functional/technology specs, market requirement docs, A/B testing, user maps, production pipelines, content management workflows, unit and acceptance testing. Specify functional requirements user stories, product roadmaps, design and testing. Worked with the SCRUM master to define software details and did acceptance testing.

• Product Manager for the Social Network Platform built with a combination of Swift, Java and SQL.• Developed go-to-market strategy of new product enhancements.• Performed A/B quality assurance testing.• Responsible for driving product solutions to increase monetization of the platform.• Designed the pricing strategy, presentation material, and prospectus; created cash flow models and performed sensitivity testing. Raised $450k in private investment. Won the 2014 Hahn Jumpstart Competition worth $15k, edging out 100 other entries

• Product Manager for the E-Retail Platform built utilizing Java, Ruby on Rails, and JavaScript.• Developed a split flow application for specific sales channels such as retail, commercial and internal workflows.• Doubling sales to $220k per month within 3 months. Data-drove product redesign and new distribution. Oversaw complete product life cycle of building a new online platform. Fluent in SEO and SEM advertising and generating new sales• Reduced production and sales cost, cut waste by 15% and increased volume production by 20%• Implemented a pricing and sales strategy to expand into the online space and retail market; increased revenue 100% to $220k per month within 3 months; achieved new retail store payback period of 6 months and expanded to 3 stores

• Project managed 20 staff on building new software architecture to fix legal insurance breaches. (Product Manager not Owner). Developed tools to improve internal usage, regulation compliance, and customer retention. Product requirements through user stories and mockups. Software developed using Agile approach, SCRUM framework.• Built a brand-driven product turning promises into user experiences. Develop dashboards and key metrics to track performance and inform strategy. Close relationship with management committee, product, software engineering, sales, and many teams across the bank. Over $6 B insurance portfolio, around 500,000 policy holders.

• Actuarial software development, working on Sprint backlogs. We used the Prophet coding language. Did planning, requirements, coding, unit and acceptance testing in teams of up to 20.• Built insurance products, worked on the entire product life-cycle from strategic planning, to building, go-to-market execution, and post-sale monitoring/updating. Synthesized complex data-sets to find insights and presented them to management committees. Worked across the whole product chain, from doctors, underwriters, claims, marketing, to frontline and customers.• Lead a pioneering software development project for Aviva, consolidating 15 actuarial models and reporting systems across Europe into four. Successful completion of project on time. Accuracy and reliability decreased capital reserves $80 million.

• Actuarial software development• Product management• Presenting to management committee• Devised pricing strategy for the European portfolio of insurance products composing $15B in premiums; implemented a project combining my strategy with new customer data, that improved portfolio profit margins by $226mm (1.5%)

• Actuarial software development• Managed workflow of actuarial calculations for the investment team• Trained new staff