Jason Wadden Email & Phone Number

Saskatoon, Sk, Ca

Saskatoon, Saskatchewan, Canada

Saskatoon, Saskatchewan, Canada

Saskatoon, Saskatchewan, Canada

Saskatoon

Saskatoon, Sk

- Manage a small department, who supported approximately 100 office staff, 250 other staff, utilizing close to 750 devices on the network. Including but not limited to workstations, servers, thin clients, mobile devices, tablets, VOIP phones and IP based security cameras- Researched, designed and implemented server and network overhaul- Worked with, and implemented, the following hardware:o Dell and HPE servers, EqualLogic and Nimble SAN applianceso Barracuda Email Filter and Message Archiver systemso Cisco Meraki Firewalls, Switches, Wireless, Camera’s and Phone systemo Cisco Business Edition 6000 phone system, supported and migrated CUCM/IMP/Unity/UCCX through versions 9, 10 and 11o Unitrends backup appliances along with recently transitioning to Veeam Backup and replication for backups, archiving and offsite replication for disaster recovery needso Synology DiskStation NAS implementations for IP security camera systems at all sites- Worked with, and implemented, the following software:o Migrated Windows server systems from 2003, 2008R2, 2012R2 and 2016o Hyper-V Failover Clustering, versions 2008R2, 2012R2, and 2016o Migrated email server from Exchange 2003 to 2010 and latest 2016o Remote Desktop Session host server environment to support staff in 8 different locations- Researched new software and technology to help improve business processes:o Implementation of tablets within the truck cab to gather information to increase customer satisfaction through more in-depth internal reportingo Sales/CRM migration in 2017o Parts inventory and mechanic work order systemo HRMS software with digital HID time clock swipe system- Developed and maintained vendor relationships for software support and purchasing- Analyze business costs items and determine ways for savings

Saskatoon, Sk

- Team Lead role – coordinating and assigning tasks to staff members- Following up with clients and staff to make sure tasks are completed and the client needs are taken care of in a timely manner.- Saskatoon Branch Network Team – assisting and learning further in regards too Cisco equipment installationso ASA firewall and wireless access point deployments.- UC500/UC320 VOIP phone network install and configurations- Carry out infrastructure audits, recommend design changes and deployment of those accepted designs- Install/implement, maintain, migrate, configure, optimize, troubleshoot, and support Microsoft Windows operating systems- Helping customers either onsite or over the phone with tools such as: Remote Desktop or screen-sharing sessions- WSUS deployments/updates- Server/workstation checks- Symantec Software: Backup Exec, Corporate Antivirus, Remote backup agent- Wiring workplaces for Ethernet and switching equipment and network drops- Enterprise mobility solutions - Blackberry phones/Servers/IPhone/iPad setup for Exchange active sync- Setting up new workstations and servers - Windows XP Professional/Vista Business/Windows 7 Professional/Enterprise- Windows Server 2003/2008R2/2012R2- Virtualization with Microsoft Hyper-V and VMware- Backup and repair to damaged servers/workstations, reinstalling operating systems and programs- Server migrations and upgrades - Windows 2000/2003/2008- Small Business Server 2003/2008/2011