I serve as Chief Innovation Officer for BigPanda, an enterprise SaaS that delivers AIOps solutions to hundreds of large enterprises. AIOps empowers teams to run their digital services better, by ingesting multi-source observability, topology, change, and historical data, using machine learning to refine and combine them, and then automating the workflows to achieve high service availability, efficiently. It works. I currently lead the Rapid Prototyping Team and Field CTO groups at BigPanda. Prior to joining a startup, I was a BigPanda customer and early adopter of AIOps at a Fortune 500 company.I have over 20 years of demonstrated success in transforming teams of all types, turning around performance by developing new solutions, applying systems thinking and a data driven methodology, and keeping a steady focus on understanding the performance objectives for the organization.