Jason Ward

Jason Ward Email and Phone Number

Technical Consultant at Nervecentre Software @ Nervecentre Software
wokingham, wokingham, united kingdom
Jason Ward's Location
Brough, England, United Kingdom, United Kingdom
Jason Ward's Contact Details

Jason Ward personal email

n/a
About Jason Ward

Results-oriented professional with extensive hands-on experience acquired within top-tier organisations. Adept at establishing and strengthening professional relationships; Several years’ experience in analysing requirements, software implementation and problem solving. Extensive knowledge of implementation best practice and processes. Experienced in management and mentoring of operations and support teams. Excels within fast-paced and challenging working environments.

Jason Ward's Current Company Details
Nervecentre Software

Nervecentre Software

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Technical Consultant at Nervecentre Software
wokingham, wokingham, united kingdom
Website:
nervecentresoftware.com
Employees:
57
Jason Ward Work Experience Details
  • Nervecentre Software
    Technical Consultant
    Nervecentre Software Jul 2020 - Present
    ● Knowledgeable and effective technical point of contact for customers; providing them throughout the project delivery lifecycle with design, integration, configuration and implementation services● Working effectively and efficiently within the implementation team, and the wider team involved in project delivery, owning the technical customer interaction● Contributing to the development of user guides, technical designs, implementation and support procedures and other technical documentation● Attending customer sites across the UK and overseas as and when required
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  • Northgate Public Services
    Implementation Consultant
    Northgate Public Services Aug 2018 - Jul 2020
    ● Implementation of CONNECT software for Public Safety● Configuration and upgrades to CONNECT including all relevant interfaces to third party applications● Installation and setup of new environments including Windows and Linux, working closely with internal NPS resources and external stakeholders● Documentation of installation methods and processes in line with client expectations● Collaboration with NPS support teams to ensure successful resolution of escalated CONNECT support calls● Onsite meetings and implementation visits as and when required
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  • Phoenix Software Limited
    Business Analyst
    Phoenix Software Limited Oct 2017 - Aug 2018
    York, United Kingdom
    ● Gather requirements using project management techniques and expose new areas for elicitation● Plan and deliver complex projects as per business requirements● Provide business systems analysis throughout the full project lifecycle● Coordinate with key stakeholders to ensure timely implementation of projects, while maintaining project milestone expectations through regular meetings and conducting workshops● Produce functional requirements specifications with focus on key objectives and process flows● Work closely with a variety of teams within the business from conception to UAT● Waterfall methodologies for project implementation and management
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  • Ssg Insight
    Senior Implementation Consultant
    Ssg Insight Apr 2014 - Oct 2017
    Wakefield, United Kingdom
    ● Develop and deliver complex projects in alignment with clients’ requirements and solutions● Excellent communication skills gained through end user training and onsite consultancy● Mentoring junior consultants assisting with objectives and achieving performance targets● Coordinate with stakeholders to ensure timely completion of projects● Validate technical solutions, feasibility studies and optimality for project requirements● Produce proposals with focus on project milestones, budget options and process flows● Work closely with internal stakeholders on future product functionality and end user experience
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  • Ssg Insight
    Relationship Manager
    Ssg Insight Apr 2012 - Apr 2014
    Wakefield, United Kingdom
    ● Management of a team of application support technicians including objective setting and performance reviews● Responsible for maintaining professional relationships with global partners● Monitored the performance, and proposed improvements for the effectiveness and efficiency of existing internal processes● Owner of continuous improvement for the application support process● Management of product issues and the process of delivering updates to customers● Ownership of the cloud based infrastructure for external clients and partners
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  • Ssg Insight
    Implementation Consultant
    Ssg Insight Oct 2009 - Apr 2012
    Wakefield, United Kingdom
    ● Led various large-scale projects from initial concepts through to completion with duties including consultancy, training, report writing and product design.● Conducted in-house and on-site training sessions focusing on asset management, inventory and engineering best practice while ensuring compliance to industry regulations and procedures.● Carried out consultancy with clients including regular meetings for Production, Planning and Process improvements● Working as a team player in product quality and improvement in accordance with development standards and procedures
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  • Seven Seas
    Maintenance Planning Engineer
    Seven Seas Oct 2008 - Oct 2009
    Hull, United Kingdom
    ● Oversaw the management of the asset register across entire site and the planned maintenance database system; regularly reassessing controls and efficiency before implementations.● Delegated tasks to technicians, scheduled production line repairs and maintenance requests.● Pivotal role in process improvements for system issues and machine faults.● Collaborated with key stakeholders during regular meetings, Planned Production and Performance; contributing to solutions, project updates and comprehensive reports.

Jason Ward Skills

It Service Management Account Management Databases Project Delivery Information Technology Engineering Music Production Composition Mechanical Engineering Automotive Engineering Software Project Management Customer Relationship Management Microsoft Sql Server Sql Server Reporting Services Project Engineering End To End Project Management Business Analysis Business Process Improvement Project Planning Consulting Sql Business Process Analysis Business Impact Analysis General Business Analysis Analysis Of Business Problems/needs Requirements Analysis Requirements Gathering Business Requirements Functional Requirements Requirement Specifications Product Requirements Bpmn

Jason Ward Education Details

Frequently Asked Questions about Jason Ward

What company does Jason Ward work for?

Jason Ward works for Nervecentre Software

What is Jason Ward's role at the current company?

Jason Ward's current role is Technical Consultant at Nervecentre Software.

What is Jason Ward's email address?

Jason Ward's email address is jw****@****are.com

What schools did Jason Ward attend?

Jason Ward attended The University Of Huddersfield, Leeds College Of Music.

What skills is Jason Ward known for?

Jason Ward has skills like It Service Management, Account Management, Databases, Project Delivery, Information Technology, Engineering, Music Production, Composition, Mechanical Engineering, Automotive Engineering, Software Project Management, Customer Relationship Management.

Who are Jason Ward's colleagues?

Jason Ward's colleagues are Umang P., Amie Piper, Deborah Meredith, Muhammad Khan, Pete Salisbury, Mark Wheeler, Fei Lau.

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