I help drive the development and execution of strategic sales initiatives within the public sector. My role involves managing and expanding relationships with key government clients, identifying opportunities to deliver tailored solutions, and ensuring high levels of customer satisfaction.My goal is to provide solutions that deliver measurable value and long-term partnerships.

Sales Manager duties: Lead team to meet and exceed assign quotas and manage churn. Assess individuals and team performance and initiate development plans to narrow competency gaps. Insure retail area storefront, merchandise and literature is in conformance with the merchandising plan.Staffing/Employee Relations: Develop, train, motivate, and Coach sales team to produce desired high performance results. Analyze staffing needs of the store and provide hiring and promotion decisions, and initiate disciplinary action as appropriate.Reporting: Responsible for financial and sales reporting. Manage cash and inventory levels. Additionally, monitored daily sales results and activities to ensure sales, retention, and compliance objectives are met.Customer Retention: Maintain and grow existing customer base and manage churn. Ensure that customers and prospective customers are treated with the highest levels of courtesy and professionalism. Resolve escalations and complaints in a timely and empathetic manner.Market & Industry Knowledge: maintain knowledge of company and market promotional elements. Remain current on all wireless products and services, industry and competitive trends, and reinforce findings with the team.

Responsible for creating detailed analytical reports on subjects ranging from current geo-political situations, to in-depth reporting on naval programs around the world.Tracked and reported on 70 of the world's ocean-going Navy's.Conducted market research to recognize and establish business development priorities.Drafted quarterly country reports to include in-depth analysis of ongoing Naval construction programs.Attended trade shows to consult with high-level Executives in order to meet customer and company needs.Responsible for creating a monthly newsletter with in-depth naval articles that was distributed to over 3,000 clients.

Responsible of the handling, analysis, and dissemination of classified information. Conducted daily intelligence briefings to Senior naval officers. Authored 100+ naval summeriers that were read by US Naval Commands worldwide.Honorable DischargeDisabled VeteranSurface Warfare qualified.Recipient of numerous honors, medals, and Letters of Commendation.