Jason Watkins

Jason Watkins Email and Phone Number

Head of Global Digital Commerce Operations at Fiserv @ Fiserv
255 Fiserv Drive, Brookfield, Wisconsin 53045, us
About Jason Watkins

Dynamic and results-driven Technology Leader with over 30 years of professional experience in technological infrastructure, project coordination, and operations development. Proven success in budget management, subcontractor supervision, contract negotiation, and training procedures. Track record of introducing innovative IT solutions that increase efficiency and unify disperse departments. Recognized as a strong team leader capable of guiding organizations through digital transformation while developing procedural advancement projects to reduce cost and improve customer experience. CAREER HIGHLIGHTS & ACHIEVEMENTS• Oversaw IT infrastructure and IT application projects within the City of Atlanta that strengthened business processes and increased productivity. Managed budgets ranging between $4 million and $30 million. • Supervised the City of Atlanta team of 125 technicians in the successful completion of over 100 annual projects including complete desktop upgrades, server upgrades, and a city-wide virtual server mitigation project. • Installed $5 million of IT equipment to update and replace failing resources during ATL One project. Increased reliability and security of IT resources while reducing service costs and adding value to customer services. • Led IT Operational Team to identify 550 impacted systems, prioritize applications, restore systems, and implement SMB, LAPs, ATA, ATP, and SecureWorks Red Cloak Agent during Ransomware Cyberattack.• Merged IT Operations from 19 city departments/offices into a streamlined shared service model to decrease data center cost by 75%. Migrated over 8,000 mailboxes to Office 365 and implemented Microsoft SharePoint.• Designed and delivered dynamic biannual presentations to the City of Atlanta IT team of 150 members. Reported on department status, including new virtualization/cloud strategies that reduced outages by 200%.

Jason Watkins's Current Company Details
Fiserv

Fiserv

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Head of Global Digital Commerce Operations at Fiserv
255 Fiserv Drive, Brookfield, Wisconsin 53045, us
Website:
fiserv.com
Employees:
10
Jason Watkins Work Experience Details
  • Fiserv
    Head Of Global Digital Commerce Operations
    Fiserv Aug 2019 - Present
    Milwaukee, Wisconsin, Us
    Oversees the Global Operations for Mobile Payment, Digital Payout, and Tokenization systems across the United States, Canada, Germany, the United Kingdom, Mexico, and many others with a diverse team around the world.
  • City Of Atlanta
    Cto / Deputy Cio
    City Of Atlanta Aug 2015 - Jan 2019
    Atlanta, Georgia, Us
     Oversee technology strategy, integration, implementation, and support for all city departments including: Police, Fire, Aviation, Parks and Rec, Public Works, and City Council.  Develop and manage $30M annual budget to ensure all network systems are compatible with the latest city Operating Systems. Improved network availability and reliability by 50%.  Provide business intelligence dashboards and reporting with on-prem and cloud servers equipped for data mining. Implemented a CISO security strategy to target prevention, detection, and remediation.
  • Atlanta Housing Authority
    Director Of Technical Operations
    Atlanta Housing Authority May 2005 - Aug 2015
    Atlanta, Georgia, Us
     Led technical team through a two-year business transformation without any staff turnover. Initiated a variety of cost-saving initiatives, talent development, and crisis management strategies.  Migrated Oracle EBS to a Yardi ERP system customized for Housing Authorities. Consolidated software/hardware, negotiated contracts, and implemented virtualization to reduce IT budget. Utilized ServiceNow to implement ITIL best practices with Incident, Problem, Request, Change, Knowledge, and SLA. Reduced data center electricity expenses by 10%.
  • Georgia Natural Gas
    It Operations Manager
    Georgia Natural Gas Aug 2003 - Oct 2004
    Atlanta, Ga, Us
     Maintained 32 Windows 2000 servers and 70 desktops/laptops. Exchanged 2000 cluster, 6 MS SQL databases, checkpoint firewall, 1 MYSQL database, and Cisco routers.  Created and managed $4.5 million annual budget for all IT applications and projects. Collaborated with Business departments to develop a continuity plan that minimized losses.  Supervised the successful operation of 16 servers, phone switch, T1 connections, and 65 desktops/laptops during the transitional period. Optimized use and manageability of each server. Designed and installed dynamic Intranet site in PHP with MySQL database. Developed certified Sarbanes Oxley 404 Documentation with IT General Controls.
  • Integrity Solutions
    It Consulting Services
    Integrity Solutions May 2002 - Aug 2003
     Managed all operational accounts to ensure customer needs were met. Supervised full-time and contractor-based employee to consistently deliver high quality service.  Implemented IT infrastructure: Win2k Server, Exchange, Terminal Server, Great Plains Solomon, and Sales Logix. Installed Voiceover IP Solutions with CBeyond and Mitel VOIP phone systems.
  • Siemens Energy & Automation
    Manager Of It Operations
    Siemens Energy & Automation Jul 1997 - Oct 2001
    Munich, De
     Managed three support teams of 12 full-time employees, three interns, and 1 contractor in supporting 500 local and 1,000 remote desktop/laptop users with Dell hardware.  Oversaw the planning, implementation, integration, and support for all department servers, laptops, and desktops for full-time and contracted staff. Managed IT projects with $1.8M budget. Installed Windows 2000 to 1,500 remote/local hardware within a strict timeline. Implemented SAN, SMS 2.0, Siebel, Faxination upgrade, Project Central, and JD Edwards ERP.
  • Grizzard
    Unix Administrator
    Grizzard Sep 1994 - Aug 1996
    Atlanta, Ga, Us
    Unix Administrator and PICK / Universe Admin/Developer
  • Innotrac
    Senior Programmer
    Innotrac 1991 - 1994
    Johns Creek, Georgia, Us
    UNIX Administrator / Senior PICK / Universe / Unidata Developer

Jason Watkins Skills

Disaster Recovery Windows Server Project Management It Operations Servers Networking Integration Information Technology Management Telecommunications Infrastructure Team Building Data Center Sharepoint It Management It Strategy Leadership Unix Strategic Planning Enterprise Architecture Sdlc Vendor Management Itil Change Management System Administration Infrastructure Management Enterprise Software Ms Project Strategy Process Improvement Active Directory Virtualization Pmp Windows It Service Management Business Process Improvement Sql Innovation Visionary Microsoft Office Program Management Cloud Computing Troubleshooting Budgeting Communication Business Strategy Operations Management Third Party Vendor Management Cloud Applications Cybersecurity

Jason Watkins Education Details

  • North Metro Tech
    North Metro Tech
    Computer Science
  • North Cobb High School
    North Cobb High School

Frequently Asked Questions about Jason Watkins

What company does Jason Watkins work for?

Jason Watkins works for Fiserv

What is Jason Watkins's role at the current company?

Jason Watkins's current role is Head of Global Digital Commerce Operations at Fiserv.

What is Jason Watkins's email address?

Jason Watkins's email address is gu****@****ail.com

What is Jason Watkins's direct phone number?

Jason Watkins's direct phone number is +177063*****

What schools did Jason Watkins attend?

Jason Watkins attended North Metro Tech, North Cobb High School.

What skills is Jason Watkins known for?

Jason Watkins has skills like Disaster Recovery, Windows Server, Project Management, It Operations, Servers, Networking, Integration, Information Technology, Management, Telecommunications, Infrastructure, Team Building.

Who are Jason Watkins's colleagues?

Jason Watkins's colleagues are Edmund Kuhlke, Myles Dones, Vinayak Bari, Snehal Pawar, Michelle R., Diane Boyer, Kavyashri Venkatesh.

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