Jason Wessels Email and Phone Number
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Jason Wessels is a Chief Operating Officer at Wessels & Gerber, P.C. at Wessels & Gerber, P.C.. He possess expertise in retail, merchandising, inventory management, store operations, customer service and 12 more skills. Colleagues describe him as "If you like being inspired, challenged, and driven towards Customer Obsession, Jason is that catalyst. I have had the pleasure of collaborating with Jason and his team on several high-impact Customer Service projects at Kohl's and at the conclusion, after we high-fived and blew up expectations (record setting engagement/Customer service/peak scores), I, and my team, instantly missed Jason's high level of enthusiasm, creativity and passion towards our Customer. Jason is the type of leader that changes you by his authenticity and makes you want to be a better leader. He is a catalyst for any team that he leads."
Wessels & Gerber, P.C.
View- Website:
- wesselsandgerber.com
- Employees:
- 17
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Chief Operating OfficerWessels & Gerber, P.C. Jul 2019 - PresentGreater Atlanta Area
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Senior Manager, Loyalty Platform StrategyKohl'S Department Stores May 2017 - Jul 2019Menomonee Falls, Wi- Ensure delivery of a compelling Loyalty value proposition by implementing currencies, recognition tools, events and promotions that provide customers with relevant rewards while driving profitable behaviors- Identify and develop new tools, technologies, events and experiences that drive long term customer engagement and incremental sales- Define and implement Loyalty’s brand and social expressions across paid, owned and earned channels- Create and oversee activation of Loyalty’s enrollment and platform marketing strategies- Ensure all tools, tactics and technologies connect to Loyalty Platform Strategy and overall Marketing Strategy -
Manager, LoyaltyKohl'S Department Stores Jun 2015 - Apr 2017Menomonee Falls, WiLead loyalty strategy and development for Kohl's Yes2You Rewards program.- Manage comprehensive plans to deliver increased consumer engagement and drive incremental sales growth through the rewards program- Work in collaboration with our Digital Technology, Information Technology, CX, Market Intelligence, Consumer Insights and third party teams to deliver new and unique experiences for our customers- Consistently engage and communicate with our loyalty partners / agencies to ensure that all objectives are being met- Deliver a world class loyalty program by leveraging partnerships, analytics and competitive insights
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Manager Of Customer ServiceKohl'S Department Stores Jan 2012 - Jun 2015Menomonee Falls, Wi- Lead a high performing, highly engaged team with a relentless focus on putting the customer first- Responsible for continuous development of customer experience strategies (new and updated) that elevate service levels and drive sales- Oversee store customer experience survey, including customer facing survey questions and internal dashboard/reporting functions- Develop, analyze and interpret service data to identify trends and opportunities - Work with Communication and Learning & Development teams to design as well as implement communication and/or training programs for 130,000 store associates- Responsible for multi-million dollar expense budgeting
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Project Manager - Customer ServiceKohl'S Department Stores Jul 2011 - Jan 2012Menomonee Falls, WiWorked as part of a highly cross-functional team to identify, design and implement technological enhancements supporting a seamless, omni-channel shopping experience for customers; including but not limited to point of sale, mobile, kiosk and gift registry platforms.
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Senior Customer Service AnalystKohl'S Department Stores Aug 2010 - Jun 2011Menomonee Falls, Wi
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Customer Service CoordinatorKohl'S Department Stores Feb 2007 - Jul 2010Menomonee Falls, Wi
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Business AnalystKohl'S Department Stores Jul 2006 - Jan 2007Menomonee Falls, Wi
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Assistant Store ManagerKohl'S Department Stores Jul 2005 - Jun 2006Thornton, Co
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InternKohl'S Department Stores Jun 2004 - Aug 2004Thornton, Co
Jason Wessels Skills
Jason Wessels Education Details
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Master Of Business Administration (Mba) -
Business Administration - Marketing
Frequently Asked Questions about Jason Wessels
What company does Jason Wessels work for?
Jason Wessels works for Wessels & Gerber, P.c.
What is Jason Wessels's role at the current company?
Jason Wessels's current role is Chief Operating Officer at Wessels & Gerber, P.C..
What is Jason Wessels's email address?
Jason Wessels's email address is jw****@****ail.com
What is Jason Wessels's direct phone number?
Jason Wessels's direct phone number is +126252*****
What schools did Jason Wessels attend?
Jason Wessels attended University Of Wisconsin-Madison, University Of Colorado At Boulder - Leeds School Of Business.
What skills is Jason Wessels known for?
Jason Wessels has skills like Retail, Merchandising, Inventory Management, Store Operations, Customer Service, Loss Prevention, Store Management, Big Box, Driving Results, Profit, Customer Experience, Visual Merchandising.
Who are Jason Wessels's colleagues?
Jason Wessels's colleagues are Matthew Ramsey, Elisha Vaughn, Cindy Stewart, Debbie Slater, Meg Story, Cheryl Dial, Luani K..
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