Jason Wiley

Jason Wiley Email and Phone Number

Sr. Director of Learner Success @ ASU Learning Enterprise
Gilbert, AZ, US
Jason Wiley's Location
Gilbert, Arizona, United States, United States
Jason Wiley's Contact Details

Jason Wiley personal email

n/a

Jason Wiley phone numbers

About Jason Wiley

I have over 17 years of diversified leadership experience in higher education, Information Technology and customer service. My goal as a leader is to create an environment of encouragement, integrity, and possibility. I intend my experience and education to further my career into a directorship role to work with a highly capable and diverse team to create a technologically savvy organization, which we'll continue to strategically build for a sustainable future.

Jason Wiley's Current Company Details
ASU Learning Enterprise

Asu Learning Enterprise

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Sr. Director of Learner Success
Gilbert, AZ, US
Jason Wiley Work Experience Details
  • Asu Learning Enterprise
    Sr. Director Of Learner Success
    Asu Learning Enterprise
    Gilbert, Az, Us
  • Arizona State University - Learning Enterprise
    Director - Learner Success
    Arizona State University - Learning Enterprise Mar 2023 - Present
    Lead the team supporting thousands of learners engaging with multiple learning offerings. Distill the most important or common concerns from learners, share those with the broader product and business teams, and advocate for product changes that will improve the learner experience. Leveraging the same information design and implement strategies for learner support coaches to better assist learners. Monitor the efficiency and quality of the learner support work, and continuously improve our approach based on that data. Create and maintain a diverse, inclusive and equitable culture where all input if valued.
  • Arizona State University
    Assistant Director
    Arizona State University Jul 2022 - Mar 2023
  • Arizona State University
    Operations Manager
    Arizona State University Oct 2018 - Oct 2022
    Recruit & Manage up 180 staff (FTE, PTE, Student Workers) & 6 Supervisors - Assist Director with budget preparation & management, and the planning and implementation of long/short term initiatives - Strategize college or department support plans across multiple campuses - Establish, implement, and maintain institutional and service partner Tier 1 support expectations.
  • Arizona State University
    I.T. Partner Relationship Manager
    Arizona State University Apr 2017 - Oct 2018
    Direct liaison and service partner manager for - the formulation and operation of technology plans and policies, application and existing resources, implementation of projects, and direct contact , for key stakeholders regarding operational, strategic and resource planning.
  • Arizona State University
    I. T. Manager
    Arizona State University Feb 2014 - Apr 2017
    Stood up & Managed what is currently the Arizona State University Experience Center (Help Desk).
  • Arizona State University
    I.T. Manager
    Arizona State University 2004 - Apr 2014
    Managed Technical Assistance Center (Help Desk) for the Arizona State University - W. P. Carey School of Business.

Jason Wiley Skills

Program Management Microsoft Office Project Management Data Analysis Leadership Research Microsoft Excel Customer Service Coaching Team Leadership Powerpoint Microsoft Word Teaching Statistics Social Media Statistical Modeling Data Mining C Financial Analysis Management Consulting

Jason Wiley Education Details

Frequently Asked Questions about Jason Wiley

What company does Jason Wiley work for?

Jason Wiley works for Asu Learning Enterprise

What is Jason Wiley's role at the current company?

Jason Wiley's current role is Sr. Director of Learner Success.

What is Jason Wiley's email address?

Jason Wiley's email address is ja****@****asu.edu

What is Jason Wiley's direct phone number?

Jason Wiley's direct phone number is +148055*****

What schools did Jason Wiley attend?

Jason Wiley attended Northern Arizona University, Arizona State University.

What skills is Jason Wiley known for?

Jason Wiley has skills like Program Management, Microsoft Office, Project Management, Data Analysis, Leadership, Research, Microsoft Excel, Customer Service, Coaching, Team Leadership, Powerpoint, Microsoft Word.

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