As the Executive Director of Global Infrastructure & Operations at JB Poindexter, I lead a team of 11 professionals spanning multiple countries in designing, delivering, and optimizing IT infrastructure and operations across the enterprise. With over 25 years of experience in the IT field, I have a proven track record of managing complex and large-scale projects, mitigating technical debt and security risk, and aligning IT strategy with business goals and vision.I am passionate about staying current with the latest trends and technologies in the IT industry and leveraging them to enhance service quality, efficiency, and innovation. I have successfully implemented cloud strategy, virtualization, SDWAN, and PCI compliance initiatives, resulting in significant cost savings, performance improvement, and customer satisfaction. I also value collaboration, communication, and mentorship, and I strive to empower my team, partners, and stakeholders with the best IT solutions and support.Overseeing a cross-functional and cross-cultural enterprise infrastructure environment. I have experience and knowledge of working in business cultures with Teams in Mexico, Canada, and India.