I've spent the last 25 years Servicing customers, solving problems, resolving issues....Along the way training and on boarding new staff as well as coaching and training tenured staff on new products and new systems, in English and French. Delegating and follow up of assignments. Processing volume discounts for customers. New systems testing, evaluating, and reporting to meet implementation dates. Overseeing implementation to ensure a smooth transition and user functionality.Hard worker, and a quick learner that is dedicated to the work he does.