Jason Yip Email and Phone Number
Jason Yip is a Major Incident Management at TELUS.
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Telus Event Management (Incident Management)Telus Nov 2014 - PresentToronto, Ontario, CanadaDrive the immediate detection and resolution of major incidents, in order to minimize customer impact, strengthen the reliability of our services, and uphold brand value.Provide timely and accurate communications to internal stake holders and the Executive Leadership Team to address the whom, what, when and where of Major Incidents.Liaison with TELUS Assurance Teams to expedite resolution on all major wireline and wireless network outages. -
National Change ManagementTelus Nov 2014 - PresentProvide after hour support for approvals, guidance and consultations on change management in the network.2015 - ITIL Foundations Certificate in IT Service Management -
Telus Operations Manager - Network Operations Centre (Noc)Telus Feb 2012 - Nov 2014Markham, Ontario, CanadaFocused on effectiveness and efficiencies within the Network Operations Centre (NOC).Focused on process improvement and documentation.Participated in all technical and management bridges to ensure resolution is expedited within the MTTR timelines.Proficient in alarm management.2018 - Incident Command System (ICS100)
Frequently Asked Questions about Jason Yip
What company does Jason Yip work for?
Jason Yip works for Telus
What is Jason Yip's role at the current company?
Jason Yip's current role is Major Incident Management.
Who are Jason Yip's colleagues?
Jason Yip's colleagues are Laura Wu, Aldrin Coronado, Kash Monnanda, Teresa Peters, Roger Dumont, Maxim Sergeev, Kelly Zhang.
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