Senior Ai Customer Engineering Manager
Current• Led engineering team responsible for high touch large scale production deployments for Intel GPU products across datacenter and CSP customers in AI, HPC, Media, and Cloud Gaming - AI workloads included generative AI, LLMs, and computer vision• Partnered with Intel customers, ecosystem software vendors, and the opensource community to develop, integrate, test, tune, debug, optimize and differentiate datacenter software stack for GPU workloads and applications• Built organizational structure and behaviors to manage distributed set of priorities including: software development, customer production support, customer workload enabling, technical program management, product level user experience studies, GPU product competitive analysis, and organizational business intelligence reporting• Created engagement lifecycle process to manage customer engagements spanning scoping/requirements elicitation, production deployment, and sustaining phases• Implemented and trained team on an Agile based kanban development and resourcing methodology to handle rapidly changing organizational priorities and improve customer responsiveness• Led product level competitive analysis for cloud gaming, VDI, and AI workloads, including establishing analysis methods, infrastructure, and tools