Responsible for strategic and tactical technology vision and leadership in the development and implementation of JSSA’s information technology (IT) program.• Hired to turn around and realign information technology after a board directed audit resulting in a agency-wide transformation of the IT infrastructure.• Significant transformation accomplishments include partnering with a Managed Services Provider expanding support services to match 24/7 operations; successful migration of on-premise business applications to cloud hosted platforms including Office 365 (Exchange/Teams/OneDrive/SharePoint), MS Dynamics SL ERP, multiple electronic health record (EHR) systems; creating and hiring for new clinical applications and data analytics specialist IT positions.• Alignment of core, line of business applications including migration to new EHR clinical systems; integration with Health Information Exchange (HIE) for improved patient care; consolidation and integration of CRM databases (Marketing, Sales, Volunteers and Donor Management) to Salesforce. • Established a business intelligence solution for the collection, transformation and distribution of key performance indicators using meaningful visualizations and distributed using Microsoft’s PowerBI cloud hosted platform.• Partnered with COO to establish a HIPAA compliance program encompassing policy development, training including new hire onboarding procedures, risk management. Served as the Health Information Security Officer to address security rule requirements and coordinate with Compliance Officer on privacy rule issues.• Other important accomplishments include participating in agency strategic planning and staff development initiatives; several key office renovation construction projects serving as liaison to architect, design, general contracting and sub-contractor vendors; significant tech refresh of physical security systems and integration with community-based security infrastructure.

Responsible for all aspects of IT operations for AmeriDream, a non-profit financial services company that specializes in funding residential real estate transactions for lenders using a web-based application. I manage an in-house Microsoft .NET infrastructure that processes over 10,000 financial transactions monthly. I oversee a staff of systems administrators and application software developers who design and develop custom business applications.IT Operations. Manage a team of five IT professionals; an in-house, 24/7 data center that supports multiple, nationwide web-based business applications; application software development operations; and back office operations, including a small customer service call center. Infrastructure Design. Developed and implemented a common systems and network infrastructure capable of supporting six independent businesses. This resulted in improved reliability and scalability while also permitting the development of a common set of shared, web-based technologies that support multiple lines of the business. Data Center Move. Led the physical move of the company’s data center to new office space. Fiscal Management. Successfully executed an operational turnaround of IT staff and infrastructure to bring technology in line with business requirements. Project Management. Manage multiple projects for current and new IT initiatives. Communicate business needs and requirements to technologists and advise senior management on what technology solutions are available to support business requirements.

Primary responsibility was the integration of new products into the company’s product development life cycle. This involved extensive coordination with engineering, configuration management, QA and operations departments. Duties also included providing technical project management services to the program manager establishing implementation timelines; developed system requirements and solutions to architectural conflicts with established standards; Also responsible for working with contractors in development of statements of work, product design, documentation requirements, and test plans; and managing contractor deliverables. Additional duties included systems administration functions in support of new product development and researching technical solutions; equipment purchasing and asset management; building and managing development, test and production environments.

Managed small team of systems administrators supporting all aspects of data center operations for Intuit’s online insurance website in a Sun/BroadVision/J2EE environment. Managed production (24x7 operation), testing and development environments including web servers load balanced via Big/IP technology; network attached storage using Network Appliance technology; Sun Solaris development and production environments for Oracle databases and B2B connectivity through private networks; Capacity planning including load testing via Segue Silk Performer; Management of Verisign domain names and SSL certificates for HTTPS web servers; Cold Fusion 4.0 for Unix supporting branded web-based insurance applications. Other duties included firewall solutions from Axent Raptor Firewall; Raptor VPN remote access; SecurlD authentication tokens and ACE database software.