- Maintain effective communications and relationships with department and site administrators-Assist employees, general public and applicants in completion of documents and processes related to onboarding a position.-Initiate and receive telephone calls related to personnel issues; interpret, apply and explain laws, codes, policies and skills.- Create job postings via Edjoin on new positions that have become available- Assist all current employees with any promotional onboarding and transfers.

-Resolving customer complaints and concerns in a timely manner.-Ensuring that store polices and procedures are followed. -Coordinating, monitoring and reporting all daily operations.-Assisting the lead manager in all areas of daily business operations, human resources, customer service and merchandising.

- Resolved consignor service issue through email, phone call, facetime, and text.- Reviewed and processed all items for shipment to ensure everything was cataloged and up to TRR's high-quality standards.- Tracked consignor of communications via G-Suite, Zendesk, Salesforce.- Provided an outstanding customer experience by being empathetic and meeting each consignors’ individual needs.- Reviewed contracts with consignors to insure they fully understood all business policies and agreements.- Managed 800+ consignor accounts in the northern eastern Los Angeles Area and reached out to each on a monthly basis.

- Safely handling and caring for luxury fashion items- Conduct quality inspections on packaging and documentation- Responsible for processing all parcel shipments with the designed carrier. FedEx/USPS- Parter with merchandising to ensure items are on approval list of designers.- Process consignments using Salesforce program

- Collaborate on creative strategies for all collections, special projects, client and celebrity orders - Deal personally with high-net worth and celebrity clientele creating custom orders- Manage Ordering of all fabric and supplies for head designer and workroom- Work cross-functional with sewers, pattern makers, outside contractors, management, clients and head designer - Serves as point of person between fabric vendors, stylist, employees, COO and head designer- Supervise workroom staff while ensuring all garments were prepared for fittings and completed for delivery- Serve as financial point of person between Kleinfeld NYC, Kleinfeld Hudson Bay and Mark Zunino's LA operations- Responsible for the management and completion of special projects such as a annual Kleinfeld bridal collection, in-house capsule collection, red carpet, and stage performance pieces.

- Managed complex calendars and schedules for multiple managers and clients - Performed in-hosue business transactions and submitted billing to the COO daily- Assisted in pulling of samples with stylist and fittings with high end and celebrity clients- Responsible for placing fabric and supply orders- Instrumental in the shipment and completion on the Spring 2013 bridal collection.-Maintained client and garment work list for seamstress, managers and head designer- Liable for collecting, correcting and recording time cards for over 25 employees for payroll- Assisted with TV shoots with Bravo, QVC, TLC, CBS, and E! networks and photo shoots for Kleinfeld, NYC

- Responsible for booking client and designer appointments - Performed pattern making, fabric cutting and sewing tasks- Organized fabrics according to fabric content and type. - Worked under the manager of sales

- Delivered high level of assistance by locating products and checking store system for merchandise at other sites. - Prepared merchandise for sales floor by pricing and tagging- Maintained record related to sales, returns and inventory availability

- Designed, styled, and created costumes - Managed and maintained short film budget - Organized and met the films short deadline