Vp, Global Customer Success
CurrentRebuilding Customer Success from a small group of 9 to an amazing global team of 50+, inclusive of CSMs, Leaders, Operations & Enablement
May 2021 - Present
AeroLeads people directory · profile
Jason Graham Email & Phone Number
VP, Global Customer Success
at
8x8
2 work emails found
@8x8.com
4 phones found area 408, 949, and 800
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Who is Jason Graham? Overview
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Quick answer
Jason Graham is listed as VP, Global Customer Success at 8x8, based in Irvine, California, United States. AeroLeads shows a work email signal at 8x8.com, phone signal with area code 408, 949, 800, and a matched LinkedIn profile for Jason Graham.
Jason Graham previously worked as Director, Customer Success Strategy & Operations at Birdeye and Director, Global Customer Care & Customer Success at Bluejeans By Verizon. Jason Graham holds Mfa, Creative Writing from California State University, Long Beach.
Company email context
Email format at 8x8
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{first}.{last}@8x8.com
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AeroLeads found 2 current-domain work email signals for Jason Graham. Compare company email patterns before reaching out.
Profile bio
About Jason Graham
Customer Success Executive Leader with 20+ years of SaaS experience building collaborative teams that drive customer value and accountability to bottom line metrics.Analytical and Data Driven decision maker, accomplished in customer-focused ROI improvements, implementing new ideas quickly, and driving efficiencies by scaling best practices that accelerate growth.
Current workplace
Jason Graham's current company
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9 roles · 27 years
Jason Graham work experience
A career timeline built from the work history available for this profile.
Director, Customer Success Strategy & Operations
Drove measurable proactive customer engagement across all segments, using automated dashboards, monthly operations reviews, driving weekly forecast accountability and adjusting comp structure to increase Retention, CSAT, On-Time renewals, and Early Renewals.
Jan 2021 - May 2021
Director, Global Customer Care & Customer Success
Managed a scalable, evolving coverage model for Customer Success and Support focused on a great customer experience with cost efficiencies for 5,000+ customersEvaluated our ability to execute to target and built strategic plan to drive transformation, including such things as CS driven upsell program, offshore long tail account coverage, onboarding & technical account management, the introduction of tools, and creative renewals contracting.Direct management of Customer Success leaders towards bottoms-up retention accountability, actionable account planning, and cross-functional escalation management.
May 2016 - Jan 2021
Manager, Enterprise Customer Success Team
Built and mentored a team of 10 CSMs responsible for onboarding, adoption, expansion and retention of the company’s largest customers
Sep 2014 - May 2016
Customer Success Manager
May 2013 - Sep 2014
Independent Consultant
J.A. Graham And Associates
Guided development of the customer enablement program for a SaaS startup providing trading solutions to the derivatives market. Included re-defining the go-to-market strategy, developing the operational plan, building team objectives that drive customer KPIs, and leading a team of 10 business advisors to guide customer adoption of training products.
Nov 2008 - Dec 2012
Implementations Consultant, Professional Services
Provided onboarding and change management to HireRight’s largest customers. Included: defining customer vision & use cases, identifying obstacles, milestones & success metrics, nurturing exec sponsorship, timeline accountability, and once launched, performing a retrospective with ROI to-date.
Oct 2001 - Nov 2008
Sr. Operations Supervisor
Grew a team of 5 to a geographically dispersed, global workforce of 30 in a fast-paced, high growth environment.
Oct 2001 - Nov 2008
English Teacher
Long Beach Polytechnic High School | Book Plus Academy | Privately
As the Writer in Residence at Long Beach Polytechnic High School (Long Beach, CA), an English Teacher at Book Plus Academy (Fullerton, CA), and as a self-employed Writing Teacher, I conducted collaborative workshops with the following premise: fostering back-and-forth dialogue between students to arrive at a mutual understanding is an interactive path towards learning and an alternative to lecture-based instruction.
2000 - 2002
~2 yrs
Team & coworkers
Colleagues at 8x8
Other employees you can reach at 8x8.com. View company contacts →
JS
João Sarabando Santos
Colleague at 8X8Greater Aveiro Area, Portugal
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MC
Michelle Cheah
Colleague at 8X8Milpitas, California, United States
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KK
Krishna Kumar
Colleague at 8X8Chennai, Tamil Nadu, India
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MW
Morgan Watts
Colleague at 8X8San Francisco Bay Area, United States
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SC
Steven Chen
Colleague at 8X8San Francisco Bay Area, United States
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EV
Eric Van Cleve, Cpa
Colleague at 8X8Mountain View, California, United States
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JH
Jade Harley
Colleague at 8X8Waddesdon, England, United Kingdom
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JY
Jolyn Y.
Colleague at 8X8Singapore
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IG
Ignacio Gabriel Salazar Arancibia
Colleague at 8X8Santiago, Santiago Metropolitan Region, Chile
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JC
Julie Carminati
Colleague at 8X8Compiègne, Hauts-De-France, France
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João Sarabando Santos
Colleague at 8X8Greater Aveiro Area, Portugal
View →
MC
Michelle Cheah
Colleague at 8X8Milpitas, California, United States
View →
KK
Krishna Kumar
Colleague at 8X8Chennai, Tamil Nadu, India
View →
MW
Morgan Watts
Colleague at 8X8San Francisco Bay Area, United States
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SC
Steven Chen
Colleague at 8X8San Francisco Bay Area, United States
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EV
Eric Van Cleve, Cpa
Colleague at 8X8Mountain View, California, United States
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JH
Jade Harley
Colleague at 8X8Waddesdon, England, United Kingdom
View →
JY
Jolyn Y.
Colleague at 8X8Singapore
View →
IG
Ignacio Gabriel Salazar Arancibia
Colleague at 8X8Santiago, Santiago Metropolitan Region, Chile
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JC
Julie Carminati
Colleague at 8X8Compiègne, Hauts-De-France, France
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2 education records
Jason Graham education
Mfa, Creative Writing
California State University, Long Beach
Ba, English
California State University, Long Beach
FAQ
Frequently asked questions about Jason Graham
Quick answers generated from the profile data available on this page.
What company does Jason Graham work for?
Jason Graham works for 8x8.
What is Jason Graham's role at 8x8?
Jason Graham is listed as VP, Global Customer Success at 8x8.
What is Jason Graham's email address?
AeroLeads has found 2 work email signals at @8x8.com for Jason Graham at 8x8.
What is Jason Graham's phone number?
AeroLeads has found 4 phone signal(s) with area code 408, 949, 800 for Jason Graham at 8x8.
Where is Jason Graham based?
Jason Graham is based in Irvine, California, United States while working with 8x8.
What companies has Jason Graham worked for?
Jason Graham has worked for 8X8, Birdeye, Bluejeans By Verizon, J.A. Graham And Associates, and Hireright.
Who are Jason Graham's colleagues at 8x8?
Jason Graham's colleagues at 8x8 include João Sarabando Santos, Michelle Cheah, Krishna Kumar, Morgan Watts, and Steven Chen.
How can I contact Jason Graham?
You can use AeroLeads to view verified contact signals for Jason Graham at 8x8, including work email, phone, and LinkedIn data when available.
What schools did Jason Graham attend?
Jason Graham holds Mfa, Creative Writing from California State University, Long Beach.
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