Nitrogen Express: A Christian-based transportation and distribution company serving multiple industries with industrial gases across California with $3 million in revenue.With dispatch terminals in Northern and Southern California, Nitrogen Express is gaining market share across the state through their tireless commitment to customer service and process improvement. Joining the team in 2018, I leveraged my process improvement skills to develop and implement SOPs, while fostering a positive environment for change management. Year over year improvement in the financial results due to increased efficiencies gained resulting in 8% gross margin improvement.Key Roles & Responsibilities:Multi-terminal responsibility with a fleet of 6 vehicles, budget planning and forecasting, DOT & Hazardous Materials compliance, fleet management, development of SOPs, Human Resources, KPI creation and implementation, customer experience liaison, manpower planning, P&L accountability, sales and marketing, contract negotiation, purchasing, and training and development of staffReport to the owner/managing director with 10 direct reports.

Independent treatment center management advisor assisting behavioral health centers across all operational areas including:o Operations & Program Managemento Individual Performance Managemento Business Developmento Sales & Marketing Strategyo Revenue Cycle Management / Billing & Collectionso Licensing and Accreditation o HR Policy & Administration

BLVD Centers Corporation: (TSX VENTURE: CXV) A leading company in the US addiction recovery industry with $30 million in revenue.With licensed facilities in Arizona, California and Oregon, BLVD Centers Corporation is a leader within the US Addiction recovery industry. After launching our San Diego Outpatient facility in early 2016 and delivering results that exceeded forecast and P&L goals, I was promoted to replicate my success across the business unit. With a change in operating model and corporate structure, BLVD experienced revenue growth of 16% quarter over quarter and adjusted EBITDA saw an absolute increase of 614%.Key Roles & Responsibilities:Joint Commission Accreditation (JCAHO), budgeting and forecasting, corporate structure set-up, development of SOPs, government and market regulation compliance, Call Center Management, Human Resources, KPI creation and implementation, launching of new facilities, licensing, manpower planning, P&L accountability, revenue cycle management, sales and marketing and training and development of staffReported to the CEO and with 10 direct reports and 100 indirect reports.

A 2016 Franchise500® Company, Home Care Assistance is uniquely positioned to change the way the world ages as one of the largest and fastest growing home care companies in the world. As the Director of Operations, I was responsible for all aspects related to the start-up and ongoing operation of a new franchise location. Key Roles & Responsibilities:Accounting management (AP & AR), budgeting and forecasting, develop processes for start-up and sustained operations , client care management, HIPPA compliance, P&L accountability, sales and marketing (B2B & B2C), all aspects of Human Resources: talent acquisition, new hire orientation, scheduling, payroll processing, training and development

Premier Luxury Homes specializes in residential custom home builds and remodels and holds General Residential Contractor, Plumbing, Electrical licenses according to the Arizona contractor’s license board. As the Project Manager, we experienced a 7% improvement in gross margins as a result of continuous oversight at each location and effective client communication.Key Roles & Responsibilities:Client relations, costing and forecasting, dispute resolution, manpower planning, materials procurement, P&L accountability, project management, vendor contract negotiation