Son Bui Duc (Jason) Email & Phone Number

Hai Phong, Vn

Hai Phong, Vn

Vietnam

Vietnam

• Work on user’s ticket issue (Incident, Request), Project management(Change, PMO) as ServiceNow application• Built-In IT and maintain system follow as JIT/JIS/LEAN productionsystem in car production (MII SAP, MES, IJCORE)• Build-In IT infrastructure system and maintain in factory as a project(Data centre, network systems, Desktop for users’ workspace, Digitaltransformation, IT budget holder, vendor manage...)• Completed business requirements analysis including the evaluationof systems regular to improve service and avoiding interruption.• Proposal for improving a optimize system integrate to increasee@ciency productivities.• Support user on ERP system use SAP as manufactoring function• Document, training user about IT system evaluation.• Project Management, create and manage work breakdownstructures of IT projects.• Manage site contracts and relationships with external suppliers.• Direct the IT budget for local site, approving all related IT purchases.• Manage Local IT team by setting short-term and professionalobjectives• Manage the site:s SLA with IT Shared ServicesG track the consistentperformance of the system, ensure its functionality, and direct its day today utilization and upkeep.• Ensure the application of Yroup standards, especially concerninghardware, software, Security policy, software license control, inventory,etc..• Verify that Site IT Coordinators have de#ned and applied proper ITprocedures.

Loi Dong, Hoang Dong, Thuy Nguyen, Hai Phong

Viet Nam