Jason Baines Email and Phone Number

Verastar / Dec 2019 - Dec 2021 / Role: Recruitment / HR AdministratorAs a Recruitment and HR Administrator at Verastar, I contributed to all aspects of the recruitment process. Responsibilities included drafting compelling job advertisements, reviewing candidate CVs, generating employment contracts, and processing new hires in the company's personnel system. Key achievements and tasks included:Drafting and posting job adverts on various job boards.Reviewing candidate CVs and applications.Processing offers of employment and drafting employment contracts.Ensuring compliance with Proof of Right to Work documents.Managing new employee onboarding and HR system enrollment.Responding to internal and external inquiries via email and phone.Tracking company vacancy requests and providing meeting briefs for HR manager and Business Partners.Processing and tracking employee holiday requests.Conducting attendance checks for payroll processing and addressing missing entries.Updating HR systems with personnel information and maintaining personnel files.Managing reference requests for the business.

Adecco - Co-operative Bank / Oct 2017 - Nov 2019 / Role: Case HandlerAs a Case Handler at Adecco, assigned to the Co-operative Bank, I managed customer inquiries related to financial information. Notable achievements and responsibilities included:Exceeding expected targets within strict deadlines by effectively managing workload.Assessing customer contacts and enquiries to determine advice, guidance, and service requirements.Producing accurate and timely documentation resulting from customer interactions.Ensuring proper recording of transactions and maintaining data integrity.Providing consistent, high-quality advice and services while maximising customer satisfaction.Following up on advice and services to ensure customer requirements were met.Supporting colleagues and mentoring less experienced staff to enhance team capability and performance.

United Response / Sep 2015 - Oct 2017 / Role: Office AdministratorAs an Office Administrator at United Response, I provided administrative support for their services in the Bury area. Key responsibilities included:Managing the end-to-end recruitment process, from posting job advertisements to arranging interviews.Maintaining staff training schedules and ensuring up-to-date records.Handling incoming and outgoing correspondence and distributing supplies.Drafting letters, minutes, and memos as required.Maintaining an office diary of events and producing reports.Acting as the first point of contact for incoming inquiries.Managing office petty cash and completing monthly finance reports.Assisting with computer systems and updating personal information.Collaborating with other departments to resolve issues.

Radcliffe Primary - Out of Hours Club / Feb 2006 - Sep 2015 / Role: Deputy ManagerAs the Deputy Manager at Radcliffe Primary Out of Hours Club, I supported the organisation's Manager and Committee in delivering wraparound childcare services. In addition to childcare responsibilities, I undertook various administrative tasks, including:Planning, preparing, and delivering appropriate play activities for children.Ensuring compliance with health and safety regulations and safeguarding policies.Providing supervision and promptly reporting accidents or incidents.Liaising effectively with parents, school staff, and colleagues.Managing invoicing and recording payments.Demonstrating an understanding of educational frameworks and curriculum alignment.Adhering to important policies and procedures, such as confidentiality and child protection.