Jason Bergeron Email & Phone Number

Boston, Ma, Us

Minneapolis, Minnesota, Us

Plano, Texas, Us

- Act in an expert capacity for an online bill pay and presentment tool - Assist in the development of a revenue management platform in conjunction with other product teams- Establish organizational alignment and buy-in of future product strategy- Inventory all Tyler product groups and their payment relationships to plan strategic initiatives in the payments space- Create User Focus groups to validate and adjust current product vision/strategy- Attend various tradeshows, conferences and events where Tyler is present to pitch and grow interest- Provide input regarding partner relationships on whether to buy, sell, or partner on new features- Identify and implement strategic partnerships and initiatives focused on increasing revenue and value- Help create marketing collateral, Power Points, videos, whitepapers specific to product groups- Create talk-track for sales pitches, business development and product demos- Champion new technologies and functions required to keep Tyler competitive- Work with staff to schedule and conduct client demonstrations in person or virtually- Assist legal with contractual agreements, T&Cs and proposals- Negotiations at the C-suite level, particularly with an intimate knowledge of costs in the payments vertical- Assist sales with pricing and forecasting revenue - Work with executive and sales management on KPIs- Negotiate contract terms and pricing with interested clients and outside prospects- Aid Tyler product divisions in deciding on and creating functionality specific to their payment needs - Identify and train Sales Matter Experts in each product division to aid in their own sales-force efforts- Extensive knowledge in the enterprise space as it pertains to business and payments, particularly in utility and government- Proactively communicate with executive management on the product’s performance, any major issues with the products or any changes in the market or competition as related to the product area

Braintree, Ma, Us

- Match client problems with Invoice Cloud product- Identify, target, present, demonstrate and close prospective billing organizations in the Northeast- Meet the assigned sales targets on a monthly, quarterly and annual basis- Commitment to professional selling, where personal respect, integrity and ethical business practices are first and foremost- Manage growth, sales pipeline and accurate forecasting- Identify and implement strategic partnerships and initiatives focused on increasing revenue and value- Effectively work in the Invoice Cloud team to bring prospect and customer service opportunities forward- Attending tradeshows, conferences, association and CIS partner meetings- Plan and execute CIS/EBPP user group meetings- Proficient in multiple CRM environments including Salesforce- Assist in product and KPI development- Help train existing and new staff on Invoice Cloud offerings- Share knowledge around pricing analysis, merchant statements and competitors

Boston, Ma, Us

• Setting appointments with existing merchants to review their processing statements and discuss the value of increasing usage• Manage a portfolio with over 1 billion in processing volume• Develop and evolve a consultative approach for sales in addition to assisting with closing business• Merchant Retention• Conducting webinars on a scheduled basis to promote processing solutions• Travelling as needed to trade-shows, conventions, seminars and association meetings to build relationships with existing clients/partners and to develop quality leads• Conduct presentations at trade-shows, conventions, seminars and meetings• Proactively setting merchant expectations such that our services and solutions are delivered in alignment with these expectations

Boston, Ma, Us

• Making outbound and taking inbound calls to secure merchant processing accounts.• Following up on leads provided by reapplications through various sources.• Answering and directing merchant inquiries post application approval.• Maintaining merchant relationships to gain additional business through referrals.• Submit applications for merchant approvals.• Putting together proposals based on merchant processing statements and executing.• Create orders for terminals and special promotions.• Record daily sales activity to provide to management.

Boston, Ma, Us

• Identify and document any recurring problems, internal or merchant related, to facilitate resolution.• If necessary, coordinate conference calls with merchant, technical staff and vendor partners, to discuss and resolve open issues.• Coordinate necessary processing changes needed for merchant’s success such as bank changes, correcting records and adjusting errors.• Respond to merchant or internal inquiries according to standard process flow, escalation procedures and within expected timeframe.• Be customer service oriented responding to requests for assistance in a timely and tactful manner.• Provide on-phone client training as necessary.• Initiate: If time allows, volunteer to take on special projects and tasks.• Primarily, develop expertise with: First Data’s Client Station & Portfolio Manage systems, SCW, Merchantware, VAR Merchantware, OpsCenter, etc. – Ability to understand and manipulate through the user interface, including correct usage of fields and features.• Secondarily, develop working knowledge of Elavon’s MerchantConnnect and Global’s GAA and First Data’s My Sales Office systems.• Demonstrate a working knowledge of MS Excel and MS Outlook, specifically email and task functionalities.• Remain current with the technology and tools that support the requirements of the position (processor applications, MS Office).• Demonstrate the ability to learn new concepts and products quickly.