Jason Fuller Email & Phone Number

Burlington, Massachusetts, United States

Eindhoven, North Brabant, Nl

Continue to innovate across the spectrum of end point to hosting solutions for HERE Technologies. Leading a mission core capability in a modern approach to IT.

Eindhoven, North Brabant, Nl

Eindhoven, North Brabant, Nl

HERE Technologies is a leading global provider of location data and services, headquartered in the European Union. From high-definition maps for automated driving, to our open B2B Platform, designed to enable data exchange and foster innovation, HERE is a fully data-driven company. Our innovations have led the development and deployment of advanced connected and automated vehicles solutions. Today, 100 million vehicles are equipped with HERE systems (4 out of 5 vehicles on European and North American roads). With HERE, journeys become faster, more efficient and safer; fleets optimize deliveries; supply chains become more predictable; and services become location intelligent. Our vision is to create an autonomous world for everyone, by facilitating the exchange of data as a critical prerequisite for innovation, future business models, societal well-being and economic growth around the world.

San Francisco, Ca, Us

The FinOps Foundation is a non-profit trade association made up of FinOps practitioners around the world.Grounded in real world stories, expertise and inspiration for and by FinOps practitioners, the FinOps Foundation is focused on codifying and promoting cloud financial management best practices and standards to help the community members and their teams become better at cloud financial management.

Seattle, Wa, Us

Participate in advising AWS on their Cloud strategy

Jason is the Chief Executive Officer and Founder of Rhumb Line, LLC. Prior to founding Rhumb Line, Jason held positions at Cengage Learning as the Executive Director of Cloud Service Delivery and Pegasystems as the Head of Cloud Service Delivery. Jason has managed the security, governance, analytics, and performance surrounding thousands of AWS instances, millions of dollars in spending, positioned globally for his enterprise customer’s X-aaS applications. Jason graduated in 2009 with a Masters of Information Systems from Harvard University.

- Operated a multi-million dollar cost center - Architecture, Engineering, DevOps, tools, infrastructure- Developed fully state controlled delivery system, 7 DB / 4 App types, multiple proxy / services, created a 30% MoM growth in dynamic infrastructure (400% increase in the first month of general acceptable use)- Managed a 60% open source solution, negotiated an average 70% off market rate for paid licensing for tools / services- Multi-million dollar per year Enterprise Discount customer for AWS, including an 85% Reservation product coverage program- Migrated 20 core apps from data center, and added 60 new projects - 90% go-live on time in under 12 months- Full SSH and key abstraction (all layers), log management (400 GB / day), and health monitoring (2,500 meters)

Cambridge, Ma, Us

Participated in advising Akamai on their Cloud strategy

Cambridge, Ma, Us

- Operating service delivery for Pega's cloud delivery business, year over year multi-million dollar business development goals met/exceeded- Director for the 24x7 service desk, 99.95% SLA targets uptime availability, 2 hour RTO / 15 min. RPO, vendor relations - infrastructure, middleware, software, networking, operating tools- Change advisory chair, production application governance, customer relations, regulated by ITIL v3, SOC2, FedRAMP, HIPAA, PCI, Safe Harbor

Cambridge, Ma, Us

- CIO management team member, had oversight of all aspects of end-user support for faculty, staff, students, over 2500 users. - Drove the team to deliver exemplary services to the user community, provided a strategic view of our service portfolio, defined and implemented metrics - Established, maintained vendor relationships, defined, implemented, and enforced policies - Exercised purchasing authority within the budget guidelines for the department and was responsible for the achievement of annual multi-million dollar budget goals

Cambridge, Ma, Us

- Promotion from within division to Supervisor, Acting Manager position added in winter 2008, continue responsibilities, increased scope and strategy to tactical execution- Controled all work flow as start of authority for the department’s incident and problem management framework, program and project management as part of the IT management team - Managed the work flow through our HEAT database, the combined help desks were responsible for 90% of all incoming work- Educated population to ensure compliance with federal, state, and university mandates around high risk sensitive information, WISP, and Massachusetts Data Privacy

Cambridge, Ma, Us

- Ran student service catalog and service desk, staffed for 18 hours a day, seven days a week, experienced with Northeaster and WPI Co-Op programs- Part of the service delivery organization management team- Critical coordinator in the student on-boarding and school start up activities year over year

- Managed a team of technicians to cover active and retained contracts- Managed server, virtualization, and desktop solutions, large scale roll outs- Strategized business continuity, disaster recovery planning

Boston, Massachusetts, Us

- Primary contact for our 30 largest clients, TA Associates, Spectrum Equity Partners, end to end technologist- Contributed to ongoing training, operating procedures, and newsletter for the customer base and technology staff - Spinoff - Everon, supported rapid growth

- Planned, coordinated, and maintained new customers delivered through Everon sales team- Trained, supported, and built standard operating procedures for Everon remote technologists / technologies

Boston, Ma, Us

- Ran end to end user technology support, desktop, server, mobile- Active Directory, Exchange, DNS, DHCP, Database, CRM- Firewall, Networking, Data Privacy policy and compliance

Canton, Ny, Us

- Positions worked included Helpdesk Assistant, Night-tech Technician, Hardware Technician, Roving Technician, and Tier 2 Technician. - All of these involved an increasing level of knowledge in hardware, software, and customer service skills. - Strong oral and written communication skills were required for phone and walk up support plus communication to fellow employees through our ticketing system.

Masters In Management, Information Systems Management

Ba, Economics, Minor In Computer Science