Jason Fuller Email and Phone Number
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Predictive Index of B/C, Myers Briggs ESTJ, 20 years geeking out...I've driven results throughout my career via process improvements, technology enhancements, networking with the right people, and managing for success. Building startups, working with equity and venture technology groups, managing top talent have all been a big part of creating who I am today.As you read through this profile, I'm proud to say that my vision for dynamic infrastructure and application acceleration has been adopted by dozens of enterprises. My team's exceptional work in enterprise grade products have made ITIL implementation, DevOps methodologies, SOC 2 / FedRAMP / HIPAA certification easy and quick to achieve. My management of the process and technology, startup experience and 20 year career in IT have all played a critical role. All of this has been further validated by business growth, heavy adoption, numerous requests for speaking engagements and media relations. You will find that my talents are repeatable, tested, and proven ready for your business goals.
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Here TechnologiesBurlington, Massachusetts, United States -
Head Of Cloud & Employee FoundationsHere Technologies Feb 2022 - PresentEindhoven, North Brabant, NlContinue to innovate across the spectrum of end point to hosting solutions for HERE Technologies. Leading a mission core capability in a modern approach to IT.
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Head Of Infrastructure & PlatformsHere Technologies Oct 2020 - Mar 2022Eindhoven, North Brabant, Nl
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Head Of Cloud Management & OperationsHere Technologies Mar 2016 - Oct 2020Eindhoven, North Brabant, NlHERE Technologies is a leading global provider of location data and services, headquartered in the European Union. From high-definition maps for automated driving, to our open B2B Platform, designed to enable data exchange and foster innovation, HERE is a fully data-driven company. Our innovations have led the development and deployment of advanced connected and automated vehicles solutions. Today, 100 million vehicles are equipped with HERE systems (4 out of 5 vehicles on European and North American roads). With HERE, journeys become faster, more efficient and safer; fleets optimize deliveries; supply chains become more predictable; and services become location intelligent. Our vision is to create an autonomous world for everyone, by facilitating the exchange of data as a critical prerequisite for innovation, future business models, societal well-being and economic growth around the world.
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Founding Board MemberFinops Foundation 2019 - PresentSan Francisco, Ca, UsThe FinOps Foundation is a non-profit trade association made up of FinOps practitioners around the world.Grounded in real world stories, expertise and inspiration for and by FinOps practitioners, the FinOps Foundation is focused on codifying and promoting cloud financial management best practices and standards to help the community members and their teams become better at cloud financial management. -
Customer Advisory Board MemberAmazon Web Services (Aws) 2016 - PresentSeattle, Wa, UsParticipate in advising AWS on their Cloud strategy -
Founder And Chief Executive OfficerRhumb Line, Llc Apr 2015 - Aug 2017Jason is the Chief Executive Officer and Founder of Rhumb Line, LLC. Prior to founding Rhumb Line, Jason held positions at Cengage Learning as the Executive Director of Cloud Service Delivery and Pegasystems as the Head of Cloud Service Delivery. Jason has managed the security, governance, analytics, and performance surrounding thousands of AWS instances, millions of dollars in spending, positioned globally for his enterprise customer’s X-aaS applications. Jason graduated in 2009 with a Masters of Information Systems from Harvard University. -
Executive Director, Cloud Service DeliveryCengage Learning Jan 2014 - Aug 2015- Operated a multi-million dollar cost center - Architecture, Engineering, DevOps, tools, infrastructure- Developed fully state controlled delivery system, 7 DB / 4 App types, multiple proxy / services, created a 30% MoM growth in dynamic infrastructure (400% increase in the first month of general acceptable use)- Managed a 60% open source solution, negotiated an average 70% off market rate for paid licensing for tools / services- Multi-million dollar per year Enterprise Discount customer for AWS, including an 85% Reservation product coverage program- Migrated 20 core apps from data center, and added 60 new projects - 90% go-live on time in under 12 months- Full SSH and key abstraction (all layers), log management (400 GB / day), and health monitoring (2,500 meters) -
Customer Advisory Board MemberAkamai Technologies 2014 - 2015Cambridge, Ma, UsParticipated in advising Akamai on their Cloud strategy -
Head Of Cloud Service DeliveryPegasystems Mar 2011 - Jan 2014Cambridge, Ma, Us- Operating service delivery for Pega's cloud delivery business, year over year multi-million dollar business development goals met/exceeded- Director for the 24x7 service desk, 99.95% SLA targets uptime availability, 2 hour RTO / 15 min. RPO, vendor relations - infrastructure, middleware, software, networking, operating tools- Change advisory chair, production application governance, customer relations, regulated by ITIL v3, SOC2, FedRAMP, HIPAA, PCI, Safe Harbor -
Manager Of Technology Support ServicesHarvard Law School Aug 2009 - Mar 2011Cambridge, Ma, Us- CIO management team member, had oversight of all aspects of end-user support for faculty, staff, students, over 2500 users. - Drove the team to deliver exemplary services to the user community, provided a strategic view of our service portfolio, defined and implemented metrics - Established, maintained vendor relationships, defined, implemented, and enforced policies - Exercised purchasing authority within the budget guidelines for the department and was responsible for the achievement of annual multi-million dollar budget goals -
Supervisor Of Help Desk Operations, Acting Manager Of Technology Support ServicesHarvard Law School Nov 2007 - Aug 2009Cambridge, Ma, Us- Promotion from within division to Supervisor, Acting Manager position added in winter 2008, continue responsibilities, increased scope and strategy to tactical execution- Controled all work flow as start of authority for the department’s incident and problem management framework, program and project management as part of the IT management team - Managed the work flow through our HEAT database, the combined help desks were responsible for 90% of all incoming work- Educated population to ensure compliance with federal, state, and university mandates around high risk sensitive information, WISP, and Massachusetts Data Privacy
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Student Services CoordinatorHarvard Law School Sep 2005 - Nov 2007Cambridge, Ma, Us- Ran student service catalog and service desk, staffed for 18 hours a day, seven days a week, experienced with Northeaster and WPI Co-Op programs- Part of the service delivery organization management team- Critical coordinator in the student on-boarding and school start up activities year over year
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President And FounderBrewster It Consulting Sep 2005 - Mar 2011- Managed a team of technicians to cover active and retained contracts- Managed server, virtualization, and desktop solutions, large scale roll outs- Strategized business continuity, disaster recovery planning
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Senior AssociateNsk & Associates, Inc. Jul 2001 - Sep 2005Boston, Massachusetts, Us- Primary contact for our 30 largest clients, TA Associates, Spectrum Equity Partners, end to end technologist- Contributed to ongoing training, operating procedures, and newsletter for the customer base and technology staff - Spinoff - Everon, supported rapid growth -
Support TechnicianEveron Technology Services 2003 - 2005- Planned, coordinated, and maintained new customers delivered through Everon sales team- Trained, supported, and built standard operating procedures for Everon remote technologists / technologies
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ConsultantTa Associates 2001 - 2005Boston, Ma, Us- Ran end to end user technology support, desktop, server, mobile- Active Directory, Exchange, DNS, DHCP, Database, CRM- Firewall, Networking, Data Privacy policy and compliance -
Information Technology TechnicianSt. Lawrence University Sep 1998 - May 2001Canton, Ny, Us- Positions worked included Helpdesk Assistant, Night-tech Technician, Hardware Technician, Roving Technician, and Tier 2 Technician. - All of these involved an increasing level of knowledge in hardware, software, and customer service skills. - Strong oral and written communication skills were required for phone and walk up support plus communication to fellow employees through our ticketing system.
Jason Fuller Education Details
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Harvard UniversityInformation Systems Management -
St. Lawrence UniversityMinor In Computer Science
Frequently Asked Questions about Jason Fuller
What company does Jason Fuller work for?
Jason Fuller works for Here Technologies
What is Jason Fuller's role at the current company?
Jason Fuller's current role is Head of Cloud & Employee Foundations at HERE.
What is Jason Fuller's email address?
Jason Fuller's email address is jb****@****ard.edu
What is Jason Fuller's direct phone number?
Jason Fuller's direct phone number is +161731*****
What schools did Jason Fuller attend?
Jason Fuller attended Harvard University, St. Lawrence University.
Who are Jason Fuller's colleagues?
Jason Fuller's colleagues are André Wiesinger, Kashish Kumar, Aashish Jaiswal, Arun Mohandas, Nicole Timm, Sachin Sakpal, Felipe Lunar T.s.u Sistemas.
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