• Founded and established a successful management company specializing in project management services for residential builders, overseeing a diverse construction portfolio totaling $6.6 million across multiple projects.• Led the strategic planning and execution of project management initiatives, ensuring seamless coordination and collaboration among various residential builders to achieve project milestones on time and within budget.• Implemented efficient financial management systems, resulting in precise budgetary control and cost savings of 15% across the entire $6.6 million construction portfolio.• Led the planning, coordination, and execution of residential construction projects, managing timelines, budgets, and resources across multiple builders and vendors.• Negotiated contracts and maintained vendor relationships to ensure timely delivery of materials and services, while adhering to quality and compliance standards.• Regularly conducted site inspections, resolving on-site issues and ensuring adherence to project specifications and safety regulations.

• Oversaw daily operations, managing scheduling, resource allocation, and service delivery for handyman projects to ensure high-quality results and customer satisfaction.• Led and trained a team of handymen, implementing performance monitoring and process improvements that increased productivity by 50%.• Developed and maintained vendor relationships, negotiating contracts and managing procurement to optimize cost efficiency while ensuring timely project execution.• Spearheaded the integration of cloud-based tools, including Airtable, to revolutionize project management processes, resulting in a 50% increase in team collaboration and real-time project visibility.• Leveraged cloud technology to streamline data management and reporting, improving decision-making processes and reducing project delivery time by 25%.• Innovated workflows by introducing cloud-based solutions for resource allocation, scheduling, and document sharing, enhancing overall operational efficiency by 50%.• Successfully implemented cloud-based project tracking systems, optimizing communication channels and providing stakeholders with instant access to critical project information, leading to improved client satisfaction and project outcomes.

• Oversaw maintenance and operations of church facilities, conducting regular inspections and managing repairs to ensure a safe and welcoming environment for congregants and visitors.• Planned and executed renovation projects, preserving historical integrity while enhancing functionality and aesthetics.• Managed the facilities budget, optimizing costs while ensuring compliance with health and safety regulations and implementing energy-efficient systems.

• Served as the Operational Account Executive at US Bank, specializing in commercial entities, including restaurant and hotel chains, sporting arenas, and high-end resorts, providing comprehensive credit card processing solutions tailored to their unique needs.• Managed client accounts, delivering customized credit card processing solutions and ensuring seamless payment operations.• Proactively identified and mitigated fraud risks, implementing PCI-DSS compliance to enhance security.• Provided data-driven insights and reporting, helping clients optimize transaction efficiency and reduce operational challenges.

• Provided technical support for payment processing systems, resolving transaction issues and merchant downtime.• Assisted with POS/PMS terminal setup, software configuration, and ensured PCI-DSS payment security compliance.• Delivered client training and supported software updates, improving system performance and usability.

• Developed and managed comprehensive project plans for consulting and technical writing services, ensuring alignment with client objectives and timely delivery of milestones.• Served as the primary client liaison, facilitating communication and gathering requirements to address concerns and enhance client satisfaction.• Led cross-functional teams, overseeing budget management, resource allocation, and risk assessment to deliver high-quality outcomes while adhering to project timelines.

• Developed and executed project plans for employee benefits and consulting initiatives, ensuring alignment with client objectives and timely delivery of milestones.• Managed stakeholder communication, addressing concerns and providing regular updates on project status while facilitating collaboration among internal teams and clients.• Oversaw resource allocation and budget management, tracking expenses to ensure projects remained within financial constraints and identifying risks to implement mitigation strategiesAchievement• Co-Created the Reimburse-Me App, enhancing the employee expense reimbursement process, which resulted in a reduction in processing time and improved user satisfaction ratings by 60%.

• Analyzed and reported on employee benefits programs, assessing cost efficiency, effectiveness, and employee satisfaction to inform program enhancements.• Assisted in the design and implementation of benefits programs, ensuring compliance with federal and state regulations, including ERISA and ACA.• Collaborated with vendors to manage service delivery, negotiate contracts, and resolve performance issues, while developing communication materials to educate employees on benefits options.

Real Estate – Family – Estate Planning Law Firm

Real Estate – Family – Estate Planning Law Firm

Real Estate – Estate Planning Law Firm