• Scrum Master / DevOps Manager for development of an IOT / LoRaWAN - Sensor-based vertical application designed for quick-service restaurants and retail shops (Java, NodeJS, MS Azure IoT, Azure PCS)• Implemented Agile Scrum methodology resulting in improved deliverables frequency (from 1 deliverable / month -> 2 deliverables / week)• Continuous Integration / Continuous Deployment automation resulting in being able to deploy software to customer in less than 15 minutes (CircleCI, Ansible, YAML, Bitbucket.org (Git), JIRA, Docker)• Formalized Release Note preparation / automation• Deployed Linux VM Configs on both MS Azure and Amazon AWS• Continuous Performance Management. Measuring performance and working with developers and QA to improve it (PaperTrail)• Developed weekly development cycle that includes two software releases, two demos to customer, multiple formalized architectural planning discussions as well as daily stand-ups• Work closely with Internal/External Stakeholders, Development Architects/Managers & Developers, across locations, to ensure timely delivery• Provide ongoing technical assistance in areas including configuration management, simulation runs, customer demos• Deep and broad-based technical skills, from design down to the administrative level

• Project Lead for high profile projects, responsible for planning, scheduling, resource management, deployment and process improvement through entire project life cycle (planning, budgeting, preparation, deployment, verification).• Lead cross-functional design and documentation review process• Evaluate the impacts and risks of changes from multiple perspectives, assigns tasks that are necessary to reduce or eliminate those considerations, determines tentative implementation dates, and tracks results of the implementation• Technical liaison to various engineering groups to take part in initial planning and design of projects.• Lead high profile infrastructure deployments and upgrades. software deployments and upgrades, firmware upgrades and hardware deployments and decommissioning. • Develops and executes management plans for time, cost, scope, quality, communications, risk, resource requirements, vendor participation, procurement and integration• Partners with internal and external resources to facilitate smooth product integration• Ability to read, understand, decipher and share technical product documentation and projects• Co-worker training / mentorship to improve overall team performance• Develop and share reports showing customer impact before and after project cutovers.• Document organization and distribution through MS Sharepoint.• Vendor and third-party resource management through planning, scheduling and implementation phases of project.• Technical project specialist, working with various Cable TV / Telecommunications project initiatives: frequency spectrum configuration (UpStream, DownStream), network hardware / software augmentation (transport, FTTx, xPON), VOD / SDV expansion, Control System Updates

• Responsible for overall direction of project team consisting of 13 engineer for roll-out & deployment of Voice, Video and Data migrations as a part of the TWC/ Charter/ Comcast merger.• Maintain overall project flow, senior management reporting, risk analysis and mitigation• Leader in product and systems integration effort resulting from TWC/ Charter/ Comcast merger, seamlessly transitioning products, processes and customers.• Serve as escalation point for production issues, a communication point for all internal technical teams and employee touch-points, sub-contractors and other external Charter equipment vendors• Provide integration analysis reports, project plans, presentations, email and documents in support of all work.• Product development and enhancement of data and voice products.• Provide recommendations for upcoming transaction which included 1) cataloging of existing Service Delivery Systems, 2) Reviewing current and future technology roadmaps, 3) Providing integration analysis examining how to migrate new systems, 4) Coordination of integration activities• Responsible for assignment, tracking, collection and correlation of data provided from engineering groups• Coordinated team work responsibilities through weekly team meetings, sprint planning and end of sprint retrospectives.• Coordinated configuration and managed online Atlassian JIRA and Confluence web tools used in display,• Tracking and reporting of all AGILE tasks

•Focusing on product launches, product upgrades, customer experience initiatives and market level deployment of projects across 95 national markets.•Project Lead responsible for planning based on projected need, procurement of necessary hardware, completion of necessary facility upgrades and deployment of hardware across all areas.•Lead discussions for new and existing project requirements gathering and documentation. This includes technical and logistical requirements gathered from customers (local sites and partner groups)•Continuous process improvement using multiple methods: Process Modeling (Structured Design), Customer Feedback, Performance Target Comparisons, Stepwise Refinement•Key resource in engaging multiple points of contact at the corporate, division and market level to ensure projects adhere to all project timelines and goals.•Responsible for product life-cycle activities, including the facilitation of cross functional process improvement initiatives, and serving as Business point person for critical cross-functional product/service issues.•Utilized AGILE Scrum process to improve overall efficiency and time to turn-up initiatives.•Responsible for ensuring technical and operational readiness before deployment of new services to sites•Lead on-site and remote project presentations to executive management, operations and customer care for multiple projects occurring simultaneously.•Track site deployments through planning, budget, order and deployment processes•Act as lead to make project's scheduling decisions (in conjunction with the lead engineer) or facilitate conversations necessary for decision making•Identify and manage critical path and risk areas, and create risk response and mitigation plans.•Responsible for logistics of procurement and distribution of hardware from 3rd party quote through internal warehouse system to distribution to individual sites

• Responsible for design, installation and support of FCDs (first commercial deployment), product demos and trials for multiple SATV (Solution Area TeleVision) products (OpenStream, AMS, NMS, MediaPath, CMS, WatchPoint).• Design and oversee implementation of software and hardware upgrades and installations of VOD (Video on Demand) systems. Includes integration with many third-party hardware and software vendors and components.• Hardware modeling of VOD systems at both high and system levels.• Use Case modeling of existing processes using Visio and Rational Rose UML.• Requirements gathering for proposed changes to existing systems.• Documentation of all design and configuration settings.• Responsible for third level technical escalations from Network Operation Center.• Installation, Upgrade and Support of more than 200 remotely installed Solaris and Linux systems in production, live systems, accessible 24x7.• Responsible for management of 15 senior level integration personnel. Including hiring, on-call scheduling, travel coordination, procedure documentation as well as senior technical support of these individuals. While all individuals here were “senior” in position, each needed to be trained on our software and the processes we instituted to install and support. This required serving as both a mentor as well as warden in some instances.• Support of Java & CORBA software including QA, installation and support after installation.• Support of development life cycle (design architecture -> development -> integration -> QA -> customer integration -> installation -> support) performing various tasks from conception to installation.• Promoted from Senior Systems Engineer to Manager of Systems Integration in 01/02• Experience with configuring and trouble-shooting digital cable television head-ends (Cisco / Scientific Atlanta or Arris / Motorola based)

• Responsible for design, installation and support of FCDs (first commercial deployment), product demos and trials for multiple SATV (Solution Area TeleVision) products (OpenStream, AMS, NMS, MediaPath, CMS, WatchPoint)• Senior Level Support of Tandberg software including OpenStream VOD Back Office, OpenStream Asset Management System, Network Management System, MediaPath Content Distribution System, CMS, WatchPoint