Jason Castle Email & Phone Number

Los Angeles, California, United States

Work with customers to understand pain points with the software, resolve their issues efficiently, train them effectively, get them information and access needed for success, and advocate internally for their needs in the product.

Tasked with working between many departments throughout the company, to ensure all operations continue moving smoothly. Some of the responsibilities are: Maintaining integrity of all of our data and metadata, maintaining workflow of operations and ensuring our content pipeline is unobstructed at either end, finding bugs and working with engineers to solve them, researching technology solutions to resolve all of the above, writing requirements for products.

Greater Los Angeles Area

Creates, manages and fixes channels on Frequency. Finds the best channels, sites and videos on the web and creates the feeds that make them work. Given the nature of start ups, also does some customer support, analytics, quality assurance, graphic design and business development.