Director Of Diagnostic And Analytical Services
CurrentOversee entirety of the largest operations group at SD Myers, spanning field inspection services, laboratory services, and diagnostic services teams. Leadership and development of technical staff with a focus on safety, technical accuracy, and operational efficiency while caring for a diverse team of managers and individual contributors and carrying out the company mission be a Good Place.Responsibilities:P&L ManagementStrategic PlanningContinuous Improvement Planning and Project ManagementProfessional development of management and individual contributor staffTechnical Subject Matter Expert for field inspection, laboratory methods and instrumentation, results diagnostics and interpretation, power system reliability, data warehousing, and data analyticsDigitalization strategy development and implementationSoftware systems design and implementationCrisis ManagementAccomplishments:Unified field, laboratory, and diagnostic teams under single Operations group to drive efficiency, improve communication, and lead group initiatives related to safety and qualityOversaw design and implementation of Laboratory Information Management System (LIMS)Implemented Key Performance Metrics (KPIs) to drive field, laboratory, and diagnosticLed the adoption and implementation of ISO 17025 laboratory accreditationDigitalized diagnostic team processes to enable paperless processing and adopting remote workLed and implemented operations team remote hybrid work model adoption during 2020-2021 global pandemicOversaw more than $2MM of capital improvements to turn around laboratory performance in terms of safety, quality, and reliability to better service customers and improve key performance metrics for turnaround times, technical accuracy, safety, tact/cycle times