Jason Cepeda Email & Phone Number

Glendora, Ca, Us

Upland, Ca, Us

• Managed Learning and Development department (five employees) including planning, budgeting, communication, and administration.• Assessed onboarding, career development, and leadership development programs. Implemented critical areas of improvement, including process automation and goal measurements.• Consulted with business leaders and designed custom learning and development solutions based on needs.• Created leadership program that produced a diverse pipeline of 20 future-ready leaders.• Led and facilitated leadership development classes and team building workshops.• Collected, analyzed, and maintained data to iterate existing learning programs.• Identified, negotiated with, procured, and managed learning and development providers.• Established and maintained an internal Toastmasters club to improve public speaking skills of over 40 executives and senior leaders.

San Francisco, California, Us

• Conducted organizational needs assessments with Executive Leadership across the organization.• Evaluated and improved new hire onboarding and leadership development programs using data and blended learning methods.• Implemented new Learning Management System (WorkRamp) within two months.• Managed third-party vendor relationships for compliance systems.• Partnered with Enablement leadership in build out role-specific onboarding for Revenue organization.

Seattle, Washington, Us

• Assessed, developed, and executed a strategy for connecting various onboarding programs into a fully realized revenue onboarding program.• Facilitated virtual onboarding for over 350 Go-To-Market new hires.• Project managed conversion of in-person onboarding program into a blended online experience.• Partnered with Sales Development, Sales, Customer Success, and Revenue Operations to build out scalable revenue onboarding program.• Built and managed sales compliance certification for sales employees.

Pasadena, California, Us

• Identify and align L&OD priorities with overall strategic business goals.• Skillfully assess employee needs and skill gaps (both knowledge and behavioral) to develop programs. • Manage team of L&OD specialists who deliver and create content for the programs I manage. • Coach, mentor and develop L&OD specialists' careers while monitoring the quality of their work.• Evaluate the effectiveness of training programs both internal and outsourced.• Influence executive and senior leadership and generate buy-in for L&OD initiatives.• Collaborate with L&OD Director and other leaders and stakeholders to determine when L&OD programs can be created and utilized to solve organizational challenges.

Pasadena, California, Us

• Leverage the Adult Learning Theory to develop blended learning solutions for new hire training and internal systems.• Build and maintain relationships with internal management, leaders and associates. • Collaborate with Executives, Key Stakeholders and Managers to build role-specific training programs.• Conduct needs assessment with all department Executives and Managers to identify training initiatives and training programs for the year.• Facilitate live and virtual training sessions that cover internal tools and workflows, product knowledge, and customer service skills.• Create effective metrics to measure and track success of internal training programs.• Developed and created content for a 3-month New Employee Orientation for a company of over 300 employees.• Schedule and deliver internal training and onboarding courses for entire company. Training scheduled for employees in HQ, remote offices in US, and international.• Provide training in a variety of methods including classroom, self-guided and on-demand video.• Collaborate with Executives, Key Stakeholders and Subject Matter Experts from various departments and analyze training needs to develop new training modules and improve existing ones.

Redmond, Washington, Us

• Present team with selling techniques using discussions, lectures and role playing.• Provide forecasting and reporting tools for business financials & sustainability of business implementations.• Create, organize, coordinate and deliver leadership training material. • Create a "best in class" onboarding experience through engaging workshops and programs that help to align new hires with unique company culture,

Redmond, Washington, Us

• Selected by Senior Manager of Training to assist in content creation for national implementation for New Store Openings. The month long process provided a great opportunity to partner with several Microsoft employees across multiple levels. • Execute weekly, monthly and quarterly employee training using workshop and individual settings.• Develop and establish curriculum utilized as backbone of team advancement training across organization.

New York, Ny, Us

Irvine, Ca, Us

Sydney, Nsw, Au