• Leads a sales engineering team driving the launch of emerging solutions• Acts as a strategic liaison between Product Management and Sales to define growth strategies for AI-based solutions• Oversees end-to-end presales activities, encompassing ideation, product design, and go-to-market (GTM) execution• Partners with Legal and Procurement teams to negotiate contracts and facilitate deal closure, ensuring alignment with sales and business objectives• Collaborates with cross-functional teams, including Executive Leadership, Implementation, Product Management, Strategy, Marketing, and Sales, to ensure product alignment with sales objectives

Served as market lead for national account teams, consultants, developers, customer success managers (CSMs), and product management – driving go-to-market (GTM) strategy within the insurance and financial institution markets.

Successfully managed a Top-5 P&C insurance carrier by acting as the interface for the Account Manager, Field Consultants, and the service organization in tracking down and resolving client issues.

Leveraged strategic business frameworks to help clients improve their claim outcomes, operational efficiencies, and customer service.

Led customer-facing workshops, collaborated with product leads and client representatives to ensure efficiency through sprints, and drove testing through the end of development sprints,

Developed underwriting strategy for the Wholesale and Distribution industry vertical and drove thought leadership for the healthcare business across the underwriting group. Managed the business design process for an initiative to revitalize the personal lines business, collaborating with internal stakeholders and establishing insightful KPIs tied to core priorities.

Underwrote, priced, and negotiated Errors and Omissions accounts consistent with the quality of the risk and according to the company’s strategy and guidelines for the Professional Liability E&O product lines.Developed new relationships and maintained existing relationships with regional broker base.Collaborated with operations, claims, finance, and both internal and external marketing to build products and contribute to the financial performance of the business unit.

Part of rotational program that involved managing claims functions in property, auto, special investigation, and catastrophic events over three 9-12 month assignments.Managed auto and property claim functions through the communication with policyholders and claimantsCollected and analyzed occurrence details and data to complete liability investigations.Negotiated with policyholders and claimants regarding the settlement of claims.

Tutored 5-7 year old students in reading and writing during and after school hours; dedicated 15-20 hours per week.Assisted in the coordination of After School Program, assuming the responsibility of supervising 20-30 children.