Hired to manage revenue plan with oversight of daily operations, employee development and labor relations for the City of Miami and Fort Lauderdale. Responsible for the delivery of strategic plans and results in key performance indicators (KPIs), safety regulations, injury prevention, on-time performance, and cost reductions.

100 years ago, all food was organic. It grew in clean, mineral-rich soil and clean, mineral-rich water. Even our food distribution system has created waste in food, carbon and land - while encouraging the use of chemicals, herbicides, pesticides and more. Today, real food has been replaced by corporate-produced fast, cheap, addictive, processed food-like stuff. My company offers a solution that benefits our bodies as well as the Earth. We take fresh, non-GMO, organic produce from the field and convert nearly 100% of it into stable powder that can last for up to 2 years. One single truck transports the entire field's superfoods to our in-house manufacturing facility where we test it for optimum quality and package it to be shipped right to your doorstep. While it may travel by truck or plane, the mass transport technique acts as a shared ride for our products.• ALL of our products are 100% NON-GMO• We back up everything we sell with a 60-Day Unconditional Guarantee• We are committed to education and sharing that knowledge with you• We offer certified kosher and certified organic food products.

Oversee Fort Lauderdale/Hollywood Airport operations including contract compliance and the supervision of a staff complement of 175 field superintendents, dispatchers, operators, mechanics, and support personnel.KEY RESPONSIBILITIES: • Assumes supervision of employees. Ensures company policies and procedures are followed.• Assists the General Manager in day-to-day operational oversight of location operations including billing, payroll, routing/scheduling, DOT & state compliance, recruitment, training and hiring of employees. • Ensures operators have the daily documentation necessary to complete their routes. Coordinates special trips by the assignment of personnel and vehicles. Ensures vehicles dispatched are in proper working condition and daily (pre and post trip) forms have been submitted. • Coordinates the dispatching, in-service monitoring, and turn-in activities involved in daily transit operations. Acts as back up member of Dispatch or Scheduling team. • Develops manpower requirements for Dispatchers, Operators, and assists with evaluating trip patterns for run structure revisions. • Monitors and evaluates operations activities. Includes: vehicle on-time KPI’s, missed runs, customer complaint data, accident data, and other operations related functions.

Promoted to effectively communicate the organizations strategic objectives as related to city operated recreational facilities to drive the business forward and improve processes. Engaged with finance teams to strategize facility cash flow and membership performance. Regularly met with communications, legal, and marketing managers to discuss business strategy to determine which elements of that plan should be shared with employees to increase efficiency in their daily work activities. Met regularly with the various GM’s to update them on lines of business performance and offer suggestions that would make the facility stronger.Select Accomplishments▬▬▬▬▬▬▬▬▬▬> Developed a corporate wide custodial staff pilot program that would allow all city recreational facilities to share a pool of custodial staff. The objective was to reduce overtime and training expenses and create an opportunity to offer more dynamic cleaning services as the various facilities did not all operate on the same seasonal schedule or share peak traffic times.> Oversaw and planned the Alberta Summer Games activities at the Eastlink Recreation Facility and Coca-Cola Centers for football, triathlon, and swimming events.> Oversaw the development of the Request for Proposal (RFP) for way-finding signage throughout the Community Knowledge Campus and Eastlink and Coca-Cola Centre facilities.> Co-established a Collision Reporting Centre for residents who are involved in non-injury vehicular accidents. The center is expected to reduce the administrative burden on local police staff and streamline the creation of accident reports. This was the first Collision Reporting Centre established in a policed community.> Developed strategies and process improvement plans for several vendor, tenant and naming rights contracts.> Oversaw the planning of the grand opening of the CKC West Synthetic Turf Field and the Bear Creek Outdoor Pool.

Hired to deliver strategic leadership overseeing operations of a municipal transit department covering urban, rural, and regional services. Partnered across the region to develop a high-performance team to provide world-class service while managing an annual budget of $6.5M and a staff of 53 union and non-union employees. Identified business needs while planning operational adjustments, overseeing RFP and tender writing process and managing key performance indicators.Select Accomplishments▬▬▬▬▬▬▬▬▬▬> Set a standard for excellence by significantly improving efficiencies and leading smart transit technology initiatives including scheduling software, smart fare system, automated passenger counters, CAD/AVL, onboard camera system, infotainment, and real-time way-finding infrastructure.> Successfully pursued and attained three grants worth over $14M and established a 10-year Transit Master Plan.> Developed and implemented strategic/marketing plan focused on enhancing public image, increasing ridership and improving customer service.> Envisioned and executed next generation processes with a focus on customer satisfaction and continuous improvement. > Increased customer satisfaction by 25% by leading the transition to an in-house model to gain flexibility and improve customer service while enhancing operator training and workplace health and safety.> Successfully advocated for the procurement of battery electric buses and renewable energy infrastructure to reduce utility and operating expenses.> Implemented a Low Income Transit Access Pass (LITA) for qualifying low income families and individuals, residing within the City of Grande Prairie boundaries. The aim of this program is to ensure all residents have access to public transportation.

Directed strategic efforts for increasing revenue and ensuring continuous growth in line with business initiatives. Led day to day operations while managing a staff of over 20 to drive sales through market analysis, effective targeting, and competitive intelligence. Managed contracts, negotiated leasing terms, and developed relationship with contractor and designer to efficiently plan store relocation.Select Accomplishments▬▬▬▬▬▬▬▬▬▬> Drove product sales to over $1.5M in annual revenue by executing business strategies to recapture lost customers and grow sales of existing customers.> Under severely depressed economic conditions and record low inventories increased revenue by 15% by establishing an online store to enable worldwide sales.> Responsible for cultivating and maintaining client and vendor relationships as well as the development of strategic partnerships with businesses offering similar or complimentary products and services.> Awarded Get Out There magazine’s “Readers’ Choice Award” for Best Outdoors Store Western Canada.> Improved customer engagement by establishing a social media presence with content, films, and special events including the hosting of the Banff Mountain Film Festival World Tour.

Hired by this privately owned aquatic ecosystem management company to supervise 10 employees, ensuring projects were continuously aligned with the company goals where providing exceptional customer service was paramount.> Consulted on and completed individual reports of pond/lake quality for 50+ clients.> Responsible for maintaining excellent working condition of all scientific equipment.> Conducted fish population surveys, made aeration and fish stocking recommendations.> Performed water quality analysis and completed daily log sheets.